Summary
Overview
Work History
Education
Skills
Timeline
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Skyler Contreras

Thousand Oaks,California

Summary

Dynamic and customer-focused professional with extensive experience at Sprouts Farmers Market Inc. Proven ability in product merchandising and exceptional customer service, enhancing store satisfaction. Skilled in inventory control and maintaining health code standards, consistently delivering a positive shopping experience while collaborating effectively with team members.

Personable Grocery Clerk offering [Number] years of experience in front-end and backroom store activities. Demonstrated skill with [System] operations, relating to stocking, loading and receiving products and deliveries. Committed to learning new roles and processes to support various departments and service initiatives.

Overview

10
10
years of professional experience

Work History

Grocery Clerk

Sprouts Farmers Market Inc, Grocery
01.2023 - Current
  • Retrieved items for customers and verified prices.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Store Clerk

Ross Dress for Less
01.2018 - 01.2023
  • Assisted customer by locating items, processing payments, and carrying out heavy purchases.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted customers by answering questions and fulfilling requests.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Prioritized helping customers over completing other routine tasks in store.
  • Listened to customer needs and desires to identify and recommend optimal products.

Store Associate

Toys"R"Us
10.2017 - 12.2017
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Movie Theater Employee

Regency Theatres
08.2015 - 12.2016
  • Provided assistance to guests with special needs and helped with seat accommodations.
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
  • Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.
  • Provided exceptional customer service to promote positive movie-going experience.
  • Performed routine inspections of theater to identify safety hazards.
  • Worked with other staff members for smooth theater operations.
  • Assisted patrons with seating by giving directions and lighting paths.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Directed ticket holders to seats and facility locations.
  • Reviewed tickets for authenticity and applicability to particular event.

Education

High School Diploma -

Westlake High School
Westlake Village, CA
06-2015

Skills

  • Promotional pricing
  • Inspecting merchandise
  • Crate breakdown
  • Shrinkage prevention
  • Health code standards
  • Product merchandising
  • Customer service
  • Removing trash
  • Aisle management
  • Teamwork and collaboration
  • Display setup
  • Assisting customers
  • Flexible schedule
  • Cleaning skills
  • Damaged item processing
  • Removing defective products
  • Product stocking
  • Product facing

Timeline

Grocery Clerk

Sprouts Farmers Market Inc, Grocery
01.2023 - Current

Store Clerk

Ross Dress for Less
01.2018 - 01.2023

Store Associate

Toys"R"Us
10.2017 - 12.2017

Movie Theater Employee

Regency Theatres
08.2015 - 12.2016

High School Diploma -

Westlake High School

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Skyler Contreras