Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Skyler Cruse

Skyler Cruse

Philadelphia,United States

Summary

Eager and energetic individual with a passion for delivering excellent customer service. Proven ability to collaborate effectively in team environments, coupled with a strong work ethic and a passion for creativity.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

City Fitness
02.2024 - Current
  • Greeting guests at front desk and engaging in pleasant conversations while managing check-in process.
  • Maintain organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Schedule, coordinate, and confirm appointments and meetings.
  • Supporting administrative tasks such as filing, data entry, and document preparation for more efficient workflow.

Sandwich Maker/Front of House

Philly Style Bagels
12.2023 - Current
  • Memorizing techniques for each custom and specialty sandwiches. Creating with artistry and precision.
  • Showing up early mornings cheerfully ready to serve.
  • Team reliant environment that relies on strong communication to optimize workflow especially during high volume rushes.
  • Keeping workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
  • Providing exceptional customer service by addressing inquiries, resolving issues, and building rapport with patrons.

Barista/Front of House

Ice Spot
08.2023 - 12.2023
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Energetically arriving each morning to serve every individual that walks through the door.
  • Making 30+ different cold and hot drinks precisely from memory.
  • Created new donuts every shift, creatively making them different and fun every time.
  • Calmly handled a fast-paced environment, decisively solving problems as they arise.
  • Efficiently cleaned when slow, between drinks, and at the end of each shift..

Baker

Crumbl Cookie
04.2023 - 12.2023
  • Greeted every customer as soon as they walked in the door.
  • Produced high-quality baked goods in mass quantities daily.
  • Applied precise measurements to make, ball, and decorate each cookie.
  • Used quick math to calculate quantity deductions or add-ons, bake, and set times.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Prepared cookies in an efficient fast-paced manner to get each order out in less than 5 minutes.

Sales Associate

H&M
07.2022 - 08.2022
  • Offered assistance to every shopper, sharing product and fashion knowledge.
  • Created an easy and fun environment.
  • Worked in a team-driven, fast-paced environment that focused on efficiency and required multitasking.
  • Kept a neat and tidy sales floor.
  • Received and unloaded deliveries in an organized manner.
  • 30 lbs+ lifting heavy containers.

Riding Instructor

Nelson Farms
07.2019 - 08.2021
  • Conducted private and group riding lessons for beginner riders.
  • Instructed riders in basic horsemanship, including grooming, tacking, and proper care.
  • Safety was always top priority.
  • Teaching every student, old and young, proper animal handling etiquette.
  • Evaluated rider performance regularly, offering constructive feedback for continuous improvement.
  • Would oversee and host a wide range of events, including birthday parties.
  • Provided a fun and joyful experience for everyone.
  • Showing up rain or shine to happily teach every lesson.


Counter Staff, Cake Decorator

Gourmandise
09.2019 - 02.2021
  • Happily greeted customers and answered their questions with in-depth responses about the gourmet baked items.
  • Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
  • Stocked merchandise with inventory tracking.
  • Memorized 50+ menu items.
  • Delivered cakes personally to accommodate customers.
  • Balanced Cash Register Drawer and performed cash drops for the restaurant.
  • Very fast-paced environment.

Education

Diploma -

Juan Diego High School
Draper, UT
05.2021

Skills

  • Problem Solver
  • Team Player
  • Physically fit and able to do heavy lifting
  • Able to identify and handle disgruntled customer issues
  • Extremely patient and understanding with all customers
  • Excellent communication skills
  • Quick learner with attention to detail
  • Self Starter
  • Time Management
  • Cash Handling

References

References available upon request

Timeline

Front Desk Receptionist

City Fitness
02.2024 - Current

Sandwich Maker/Front of House

Philly Style Bagels
12.2023 - Current

Barista/Front of House

Ice Spot
08.2023 - 12.2023

Baker

Crumbl Cookie
04.2023 - 12.2023

Sales Associate

H&M
07.2022 - 08.2022

Counter Staff, Cake Decorator

Gourmandise
09.2019 - 02.2021

Riding Instructor

Nelson Farms
07.2019 - 08.2021

Diploma -

Juan Diego High School

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Skyler Cruse