Medical Front Office Receptionist
American Family Care, Inc
01.2025 - Current
- Maintained a clean and welcoming reception area to ensure a positive first impression for all visitors to the medical facility.
- Supported office staff and operational requirements with administrative tasks.
- Increased patient satisfaction, managing insurance verifications and addressing billing inquiries professionally and promptly.
- Managed multi-line phone system and pleasantly greeted patients.
- Completed clerical duties and tasks for clinic administration.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Obtained payments from patients and scanned identification and insurance cards.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
