Summary
Overview
Work History
Education
Skills
Timeline
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Skyler Gilbert

Independence,Missouri

Summary

Dedicated job seeker with a wide variety of experience. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality and attention to detail. Hard-working and quick-learning team player with effective communication and organization skills.

Overview

7
7
years of professional experience

Work History

Registered Behavior Technician

BlueSprig
07.2023 - 12.2023
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Collaborated with multidisciplinary team members for comprehensive treatment planning and optimal outcomes.
  • Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
  • Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.

Delivery Driver

DoorDash
10.2022 - 07.2023
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

Respite Care Provider

Larche Heartland
03.2019 - 10.2022
  • Improved respite care quality by developing and implementing individualized care plans.
  • Enhanced patient comfort with compassionate and attentive support during daily activities.
  • Provided safe environments for patients, addressing potential hazards and maintaining cleanliness in living spaces.
  • Assisted patients with personal hygiene tasks, promoting dignity and wellbeing.
  • Mentored new respite care providers, sharing best practices for successful interactions with patients and their families.
  • Coordinated recreational activities for patients, promoting socialization and cognitive engagement throughout the respite period.
  • Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
  • Assisted with daily living activities, running errands, and household chores.

Office Support Staff Member

Enlightened Guidance And Advocacy
01.2017 - 03.2019
  • Enhanced office efficiency by streamlining administrative processes and implementing new filing systems.
  • Reduced workload for management staff by taking on additional responsibilities, such as scheduling meetings and organizing events.
  • Improved client relations with prompt and courteous communication, addressing inquiries and resolving issues in a timely manner.
  • Managed office supplies inventory, ensuring adequate stock levels while staying within budget constraints.
  • Maintained and updated office records, both digital and physical.
  • Interacted with customers by phone, email, or in-person to provide information.

Food Service

Jimmy Johns Gourmet Subs
11.2016 - 01.2017
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
  • Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
  • Increased repeat business through exceptional customer service and rapidly addressing any concerns or complaints.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

Receptionist

Great Clips
07.2016 - 11.2016
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

UX/UI

Thinkful
Online

High School Diploma -

Staley High School
Kansas City, MO
05.2015

Skills

  • Reception duties
  • Customer Service Focused
  • Data entry accuracy
  • Multitasking capabilities
  • Verbal communication
  • Meticulous Attention to Detail
  • Filing and Data Archiving
  • Administrative support
  • Organizational skills
  • Issue Resolution

Timeline

Registered Behavior Technician

BlueSprig
07.2023 - 12.2023

Delivery Driver

DoorDash
10.2022 - 07.2023

Respite Care Provider

Larche Heartland
03.2019 - 10.2022

Office Support Staff Member

Enlightened Guidance And Advocacy
01.2017 - 03.2019

Food Service

Jimmy Johns Gourmet Subs
11.2016 - 01.2017

Receptionist

Great Clips
07.2016 - 11.2016

UX/UI

Thinkful

High School Diploma -

Staley High School

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Skyler Gilbert