SKYLER GILLILAND
Nauvoo,AL
Summary
Dedicated service technician with a strong foundation in equipment maintenance, troubleshooting, and system performance monitoring. Consistently adheres to high safety standards while diagnosing mechanical issues, ensuring operational efficiency and customer satisfaction. A quick learner and willing to work with new perspectives to accomplish tasks.
Overview
11
11
years of professional experience
Work History
Service Technician
Xylem
Quinton, AL
04.2025 - Current
- Resolved mechanical issues in water and wastewater systems through accurate diagnosis.
- Maintained pump and treatment equipment operations through regular inspections and proactive servicing to ensure continuous functionality.
- Diagnosed problems and developed solutions for various customer issues, improving service response and satisfaction.
- Installed and calibrated sensors for monitoring system performance.
- Strengthened system performance monitoring by installing and calibrating sensors.
- Identified potential problems during routine inspections to prevent future breakdowns and enhance system reliability.
- Maintained accurate records of service activities and repairs.
- Worked closely with team members to uphold safety standards in the workplace.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Inspected past work to verify accuracy and compliance with established guidelines.
- Maintained certifications and completed training on systems and components.
Scalehouse Operator
EcoMaterials
Quinton, AL
10.2021 - 08.2024
- Operated scale and measured incoming and outgoing materials for processing.
- Maintained daily records of material weights and transactions to ensure accurate processing.
- Communicated with truck drivers regarding loading and unloading procedures.
- Conducted regular equipment inspections to ensure operational safety.
- Monitored inventory levels to support efficient supply management.
- Assisted in training new staff on scale operation procedures.
- Maintained cleanliness and organization of scale house by removing debris and placing trash in proper receptacles.
- Used Personal Protective Equipment properly to avoid injury and contact with hazardous materials.
- Ensured compliance with local, state, and federal regulations.
- Reported any incidents or accidents immediately to supervisors.
Food Prep and Management
Tacala Co.
Jasper, AL
04.2015 - 11.2018
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively while managing a team.
- Executed day-to-day duties with accuracy and efficiency to ensure smooth operations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to meet service goals effectively.
- Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
Education
Psychology
Beville State Community College
02-2021
High-school Diploma -
Jasper City School
12-2018
Skills
- Equipment maintenance and troubleshooting
- System performance monitoring and regulation
- Sensor installation
- Safety standards
- Forklift Certified
- SSTL Certification
- First-Aid, CPR, and AED Certified
- Document management
- Customer relationship management
References
- Nicholas Tyree, Site Manager, 205-917-4435, Xylem
Timeline
Service Technician
Xylem
04.2025 - Current
Scalehouse Operator
EcoMaterials
10.2021 - 08.2024
Food Prep and Management
Tacala Co.
04.2015 - 11.2018
Psychology
Beville State Community College
High-school Diploma -
Jasper City School