Skyler Gregory
Kennesaw,GA
Summary
Driven Onboarding Specialist with background in coordinating and streamlining new hire processes. Possess strong communication skills for facilitating successful employee transitions, proven ability to multitask, and profound knowledge of federal onboarding procedures. Made significant impacts by implementing onboarding initiatives that increased overall team efficiency and productivity.
Overview
9
9
years of professional experience
Work History
Onboarding Specialist
Prometheus Federal Services
Remote
08.2024 - 02.2025
- Managed the end-to-end onboarding process for new federally contracted employees, ensuring a smooth and efficient experience from offer acceptance to end of contract.
- Ensured compliance with federal regulations and agency-specific policies during the onboarding process.
- Coordinated the completion of all necessary paperwork, including employment forms, background checks, security clearances, and benefits enrollment.
- Ensured all documentation was completed accurately and filed in compliance with federal guidelines and agency policies.
- Maintained secure records for all employees, ensuring adherence to privacy regulations and government standards.
- Worked closely with HR, program managers, IT, and hiring managers to ensure new employees have the tools, access, and support needed to begin their roles effectively.
- Analyzed the onboarding processes and recommended/implemented new systems for improvements to enhance the employee experience and process efficiency.
- Tracked and reported on onboarding metrics, such as new hire satisfaction, time to productivity, and completion rates of necessary paperwork and training.
- Developed training materials and resources for new hires.
- Assisted in compliance training and policy review for new employees.
- Conducted follow-up meetings to address employee questions and concerns.
- Supported hiring managers in coordinating onboarding schedules.
Host
The Capital Grille
Dunwoody, GA
03.2022 - 08.2024
- Developed advanced in-depth knowledge of all food and product offerings.
- Effectively communicated and sold menu items to customers.
- Leveraged POS systems to manage sales transactions.
- Handled guest inquiries and resolved concerns promptly.
- Coordinated with servers to optimize table turnover and guest flow.
- Assisted in training new hosts on operational procedures.
- Monitored dining room activity to enhance guest experience consistently.
- Provided excellent customer service by anticipating customer needs.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Managed reservations and organized seating arrangements efficiently.
Sales Associate
Victoria Secret/PINK
Dunwoody, GA
12.2021 - 03.2022
- Provided customers with solutions regarding various product offerings and merchandise.
- Generated and lead sales campaigns in order to increase revenues for new product offerings.
- Organized and maintained merchandise in a high-volume and fast paced environment.
- Maintained strong dispute resolution skills amongst customers and employees.
- Collaborated with team members to meet daily sales goals and objectives.
- Supported inventory management by restocking merchandise on the sales floor.
- Trained new sales associates on company policies and best practices.
- Participated in promotional events to enhance brand awareness and customer engagement.
- Assessed and analyzed risk factors for employee theft and embezzlement.
- Maintained long-lasting relationships with customers.
- Responsible for the organization of sales records.
Cashier
Wegmans
Alexandria, VA
05.2016 - 08.2018
- Addressed customer needs and made product recommendations to increase sales.
- Assisted customers in completing purchases, locating items, and enrolling in rewards programs.
- Operated POS systems in order to ensure quality customer service.
- Maintained accurate records of inventory and daily sales.
- Handled cash, credit, and debit transactions using point-of-sale systems.
- Monitored inventory levels and communicated restock needs to management promptly.
- Resolved customer complaints and issues in a professional manner, ensuring satisfaction.
- Trained new cashiers on register operations and customer service best practices.
Education
Bachelor of Science - Psychology
Georgia State University
Atlanta, GA12.2023
Skills
- Data Entry
- Detail Oriented
- Interpersonal Skills
- Sales
- Employee training
- Customer Service
- Conflict Management
- Information protection
- Adaptability
- Training and mentoring
- Risk analysis
- Data analysis
- Quantitative analysis
- Problem solving
- Project management
- Microsoft Excel (advanced)
- PowerPoint (advanced)
- Word (advanced)
- SharePoint
- Documentation management
- Process improvement
- Onboarding processes
- Performance metrics
- Record keeping
- Effective communication
- Pre-employment screening
- Procedure compliance
- Policy development
- New hire onboarding
Extracurricular Activities
James Madison Women's Leadership program, Harrisonburg, VA, Participant, 06/17. George Mason WILD, Fairfax, VA, Participant in leadership program, 06/17. Society for Human Resources Management, Atlanta, GA, Participant resource management, 01/20. Leadership and Development club, Atlanta, GA, Participant in development systems, 05/21. Future Healthcare Executives Society, Atlanta, GA, Participant in developmental leadership, 08/23
Timeline
Onboarding Specialist
Prometheus Federal Services
08.2024 - 02.2025
Host
The Capital Grille
03.2022 - 08.2024
Sales Associate
Victoria Secret/PINK
12.2021 - 03.2022
Cashier
Wegmans
05.2016 - 08.2018
Bachelor of Science - Psychology
Georgia State University
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