Skyler Hall
Dunnellon,FL
Summary
Dynamic leader with a proven track record at Amazon, enhancing warehouse efficiency and customer satisfaction. Skilled in team leadership and pallet jack proficiency, adept at driving productivity and fostering team collaboration. Achieved significant improvements in inventory accuracy and safety standards, demonstrating a commitment to excellence and a flexible approach to challenges.
Overview
20
20
years of professional experience
Work History
Fullfillment Associate
Amazon
10.2021 - 12.2024
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Head Cashier Supervisor
Lowes
12.2015 - 10.2021
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Ensured a clean and organized work environment by enforcing strict policies on cleanliness and orderliness at the registers.
- Conducted regular performance evaluations for cashiers, providing constructive feedback to help them grow professionally.
- Improved communication between cashiers and other store departments to provide seamless customer experiences.
- Increased customer satisfaction by addressing and resolving customer issues promptly and professionally.
- Reduced shrinkage with diligent monitoring of cash handling procedures and regular audits.
- Used point-of-sale productivity metrics to monitor associate efficiency and encourage improvements.
- Assisted in inventory management tasks such as stocking shelves, conducting counts, or placing orders when necessary.
- Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
- Developed strong relationships with customers through attentive service, fostering loyalty and repeat business.
Store Manager
Lids
01.2014 - 11.2015
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
Assistant Store Manager
Lids Team Sports
02.2012 - 01.2014
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Sales Associate
Lowes Home Improvment
08.2009 - 01.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Barista
Target
01.2006 - 07.2009
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Team Member
McDonald's
08.2004 - 01.2006
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Education
High School Diploma - Graphic Design
Enumclaw High School
Enumclaw, WA06.2004
Skills
- Teamwork and collaboration
- Willing to learn
- Attention to detail
- Product packaging
- Team leadership
- Customer service
- Flexible schedule
- Issue resolution
- Friendly and courteous
- Excellent communication
- Detail-oriented
- Punctual and reliable
- Quality control
- Pallet jack proficiency
Timeline
Fullfillment Associate
Amazon
10.2021 - 12.2024
Head Cashier Supervisor
Lowes
12.2015 - 10.2021
Store Manager
Lids
01.2014 - 11.2015
Assistant Store Manager
Lids Team Sports
02.2012 - 01.2014
Sales Associate
Lowes Home Improvment
08.2009 - 01.2012
Barista
Target
01.2006 - 07.2009
Team Member
McDonald's
08.2004 - 01.2006
High School Diploma - Graphic Design
Enumclaw High School
Similar Profiles
Alexander GodinezAlexander Godinez
Package Handler at AmazonPackage Handler at Amazon
Sudeshna DashSudeshna Dash
Investigation Specialist at AmazonInvestigation Specialist at Amazon
Rukma MaryadaRukma Maryada
Warehouse Associate at AmazonWarehouse Associate at Amazon