Skyler Hostetter
Siler City,NC
Summary
Background includes E-911 automatic call distribution and dispatch systems for both emergency and non-emergency calls. Well-versed in assessing extent of emergencies, as well as type of call and location of incident. Experienced with the geography and streets of Moore County.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cashier
Lowes Foods
07.2015 - 06.2016
CareGiver
Home Instead Senior Care
12.2016 - 07.2017
Security Officer
UNC Security
07.2017 - 01.2018
Volunteer First Responder
Chatham County Rescue Squad
02.2017 - Current
- Provided medical aid such as CPR, AED, spinal drainage, ventilation and controlled bleeding to stabilize patient conditions.
- Transferred patients to emergency units of local hospitals.
- Communicated with dispatchers or treatment center personnel to provide information about situation, to arrange reception of victims or to receive instructions for further treatment.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Administered first aid treatment or life support care to sick or injured persons in prehospital settings.
Part-Time 911 Telecommunicator
UNC Campus Dept. Of Public Safety
01.2018 - 04.2018
Full-Time 911 Telecommunicator
UNC Dept. Of Public Safety
04.2018 - 08.2021
- Applied core knowledge, to effectively and promptly communicate sensitive or technical information while adhering to regulatory and corporate privacy guidelines
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
- Dispatching and monitoring multiple personnel
- Handling and Dispatching multiple emergency and non-emergency calls
Volunteer Firefighter
Staley Volunteer Fire Department
10.2018 - Current
- Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire
- Provided station tours, pre-incident surveys and installed smoke detectors to provide fire education to public
- Effectively supported fire suppression by setting up and maintaining water supply lines
- Completed training to stay in peak physical fitness and handle challenging tasks
- Maintained close contact with dispatch to receive and share information about current fires, equipment movements and incoming personnel
- Drove and operated structural pumpers, tankers, ladders and service vehicles to aid in rescue operations
- Inspected alarms, hydrants, sprinkler systems and standpipe systems for operational use to minimize incidents
- Evaluated areas after containing fires to identify and suppress hot spots
- Filled firetrucks with water, sandbags and gas to maintain proper supply of materials in trucks
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property
- Removed individuals from dangerous situations and offered emergency assistance for minor and critical concerns
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services
Certified 911 Public Safety Telecommunicator
Moore County Public Safety
08.2021 - 03.2022
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Reduced risks and emergency response issues by observing public safety field units.
- Read system maps and caller information, and documented details in system.
- Relayed latest information to first responders via electronic means, telephone calls and radio responses.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
911 Public Safety Telecommunicator
Chatham County Emergency Communications
04.2022 - 11.2022
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Read system maps and caller information, and documented details in system.
- Prepared variety of different written communications, reports and documents.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
911 Lead Telecommunicator
Moore County Public Safety
11.2022 - Current
- Supervises Daily Shift Operations in the 911 Communications Center
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Reduced risks and emergency response issues by observing public safety field units.
- Read system maps and caller information, and documented details in system.
- Relayed latest information to first responders via electronic means, telephone calls and radio responses.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
Education
High School Diploma -
Northwood High School
Pittsboro, NC06.2017
Skills
- Rapid patient assessments
- Sound decision maker
- Current NC driver's license
- Calm under pressure
- CPR Certification
- CPR Instructor
- Volunteer Fireman
- Volunteer Rescue Squad Captain
Certification
- North Carolina Emergency Medical Responder
- NC Emergency Vehicle Driver
- AHA BLS Healthcare Provider CPR
- NC Basic Telecommunicator
- DCI Module 1, 2, and 3
- ICS 100,200,300,400,700, and 800
- A-EMD Certification
- EFD Certification
- EPD Certification
- APCO Communication Center Supervisor
- APCO Communication Training Officer
- AHA BLS Healthcare Provider CPR Instructor
Timeline
911 Lead Telecommunicator
Moore County Public Safety
11.2022 - Current
911 Public Safety Telecommunicator
Chatham County Emergency Communications
04.2022 - 11.2022
Certified 911 Public Safety Telecommunicator
Moore County Public Safety
08.2021 - 03.2022
Volunteer Firefighter
Staley Volunteer Fire Department
10.2018 - Current
Full-Time 911 Telecommunicator
UNC Dept. Of Public Safety
04.2018 - 08.2021
Part-Time 911 Telecommunicator
UNC Campus Dept. Of Public Safety
01.2018 - 04.2018
Security Officer
UNC Security
07.2017 - 01.2018
Volunteer First Responder
Chatham County Rescue Squad
02.2017 - Current
CareGiver
Home Instead Senior Care
12.2016 - 07.2017
Cashier
Lowes Foods
07.2015 - 06.2016
High School Diploma -
Northwood High School
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