Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Financial Crimes Specialist
First State Community Bank
11.2022 - Current
Identified potential fraud cases through meticulous analysis of transactional data, protecting company assets.
Collaborated with cross-functional teams to develop comprehensive financial crime prevention strategies.
Conducted thorough due diligence on high-risk clients, mitigating potential exposure to illicit activities.
Managed complex investigations into suspected financial crimes, coordinating with law enforcement agencies when necessary.
Participated in industry forums and conferences to stay current on emerging trends in financial crime prevention methodologies.
Analyzed financial statements, bank records and government databases to identify fraud and other instances of financial crimes.
Assistant Banking Center Manager
First State Community Bank
06.2021 - 11.2022
Managed daily banking center activities, ensuring smooth operations and optimal customer experiences.
Developed tailored financial solutions for clients based on their unique needs and goals.
Boosted sales of bank products through effective cross-selling and up-selling techniques.
Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
Assisted customers with setting up or closing accounts, signing up for new services, and purchasing bank related products.
Bank Teller
Mid Missouri Bank
10.2020 - 06.2021
Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
Educated customers on banking products, enabling them to make informed decisions about their finances.
Processed loan payments accurately, contributing to the overall efficiency of branch operations.
Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
Waitress
Dowds Catfish And BBQ
05.2018 - 10.2020
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
Bachelor of Science - Criminology And Criminal Justice
Missouri State University
Springfield, MO
05.2024
Undergraduate Certificate - Family And Juvenile Support Services
Missouri State University
Springfield, MO
05.2024
Associate of Science - Criminal Justice
Ozark Technical Community College
Lebanon, MO
05.2021
High School Diploma -
Lebanon Sr. High School
Lebanon, MO
05.2019
Skills
AML Software Proficiency
Investigation Techniques
Attention to Detail
Product Knowledge
Time Management
Customer Service
Certification
Certified BSA/AML Professional (CBAP)
References
References available upon request.
Timeline
Financial Crimes Specialist
First State Community Bank
11.2022 - Current
Assistant Banking Center Manager
First State Community Bank
06.2021 - 11.2022
Bank Teller
Mid Missouri Bank
10.2020 - 06.2021
Waitress
Dowds Catfish And BBQ
05.2018 - 10.2020
Bachelor of Science - Criminology And Criminal Justice
Missouri State University
Undergraduate Certificate - Family And Juvenile Support Services
Missouri State University
Associate of Science - Criminal Justice
Ozark Technical Community College
High School Diploma -
Lebanon Sr. High School
Certified BSA/AML Professional (CBAP)
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