Summary
Overview
Work History
Skills
Timeline
Generic

Skyler Kucowski

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Kohl's
08.2023 - 01.2024
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Retail Sales Associate

Franklin Towne Charter Elementary School
06.2023 - 09.2023
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Skills

  • Display Setup
  • Customer Service
  • Order Processing
  • Money Handling
  • Customer Needs Assessment
  • Trend Awareness
  • Sales Trends
  • Stocking and Receiving
  • Retail Sales
  • Retail Store Operations
  • Cash Handling
  • Professional Appearance
  • Time Management
  • Customer Assistance
  • Cash Register Operation
  • Interpersonal and Written Communication
  • Teamwork
  • Teamwork and Collaboration
  • POS System Operations
  • Fitting Room Maintenance
  • Customer Engagement
  • Phone Etiquette
  • Problem-Solving
  • Store Maintenance
  • POS System Operation
  • Product Knowledge

Timeline

Retail Sales Associate

Kohl's
08.2023 - 01.2024

Retail Sales Associate

Franklin Towne Charter Elementary School
06.2023 - 09.2023
Skyler Kucowski