Skyler Lam
Gastonia,NC
Summary
Skilled, determined and goal driven. Im always looking to achieve new certifications to better myself and surrounding team. Anything I do is max effort and with passion. At the age of 18 I scaled a business from nothing to a 6 figure retail store front until the age of 24 with the help of respecting my customers and marketing strategies. At 25 I decided my passion truly lied with the Fire Department.
Overview
7
7
years of professional experience
Work History
Co-Owner
NOS Automotive
2024.01 - Current
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance services, ensuring optimal vehicle performance and safety.
- Maintained accurate records of services performed and parts used for customer transparency.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Prepared surfaces for painting by cleaning, sanding, and masking to ensure optimal adhesion.
- Operated spray guns and other equipment to apply high-quality finishes on vehicles efficiently.
- Collaborated with team members to streamline workflows and improve overall production efficiency.
Co-Owner
First Stop
2018.03 - 2024.01
- Assisted in daily operations, ensuring smooth workflow and customer satisfaction.
- Developed product knowledge to provide informed recommendations to customers.
- Collaborated with team members to streamline processes and enhance efficiency.
- Maintained inventory levels, tracking stock and placing orders as needed.
- Supported marketing efforts through social media engagement and promotional activities.
- Learned point-of-sale systems to accurately process transactions and handle cash management.
- Mentored employees to improve work performance, promoting professional development and growth within the company.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
Education
Emergency Medical Technician
Cleveland Community College
Shelby, NC08.2025
Fire Fighter I & II
Cleveland Community College
Shelby, NC08.2025
High School Diploma -
James Madison University
Harrisonburg, VA03.2018
Skills
- Blue collar work
- Automotive
- Basic Medical Care
- Cultural knowledge
- Physically fit
- Small business operations
- Customer relations
- Decision-making
- Policy and procedure implementation
- Records management
- Strategic planning
- Report generation
- Goal setting
- Problem-solving
- Multitasking and organization
- Team collaboration
- Creative thinking
- Clear communication
Timeline
Co-Owner
NOS Automotive
2024.01 - Current
Co-Owner
First Stop
2018.03 - 2024.01
Emergency Medical Technician
Cleveland Community College
Fire Fighter I & II
Cleveland Community College
High School Diploma -
James Madison University