Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Skyler Matlack

Saint Petersburg,FL

Summary

Driven professional with a vested interest in expanding my horizons and experience to better excel at any opportunity. Skilled in IT practices such as troubleshooting, hardware installation and customer service. Excels in a managerial role due to a year of experience in the field and will excel even higher if given the opportunity. Overall a hard worker that wishes to show their experience and unique knowledge in ways that no one else could.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Early Morning Stocker

Petsmart, Inc.
04.2023 - Current
  • Unloaded arriving product stock and moved to store display areas.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Checked and pulled defective or expired products from shelves.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Consistently lifted materials weighing as much as 60 pounds.

Assistant Manager

Tuesday Morning
03.2022 - 03.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Store Associate

Tuesday Morning
01.2019 - 03.2022
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.

Grocery Associate

Winn-Dixie Stores Inc.
11.2017 - 01.2019
  • Assisted shoppers in locating desired products, resulting in increased customer satisfaction and sales.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Trained new employees on store procedures, policies, and best practices, fostering a productive work environment for all team members.
  • Ensured a well-stocked store by consistently replenishing shelves with fresh merchandise.
  • Handled customer inquiries in a timely manner, addressing concerns and providing helpful solutions.
  • Collaborated with fellow associates to complete tasks efficiently and maintain a smoothly functioning store environment.

Education

GED -

Pinellas Technical Education Center
St. Petersburg, FL
04.2017

Skills

  • Hardware Installation
  • Technical Support
  • Troubleshooting
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Warehouse Safety
  • Heavy Lifting
  • Product stocking
  • Money Handling

Certification

CompTIA ITF+

CompTIA A+

CompTIA Network+ [PENDING]

Timeline

Early Morning Stocker

Petsmart, Inc.
04.2023 - Current

Assistant Manager

Tuesday Morning
03.2022 - 03.2023

Store Associate

Tuesday Morning
01.2019 - 03.2022

Grocery Associate

Winn-Dixie Stores Inc.
11.2017 - 01.2019

GED -

Pinellas Technical Education Center

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Skyler Matlack