- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Sketching and drawing, which helps improve my creativity and attention to detail
- Flower gardening as a form of artistic expression
- Researching, which is driven by my desire to learn new things
- Listening to new music, including in other languages
Skyler Minton
London,KY
Summary
Dynamic Sales Associate with proven expertise at Big Lots, excelling in customer service and teamwork. Recognized for boosting customer satisfaction through persuasive selling techniques and a detail-oriented approach. Adept at visual merchandising and time management, consistently achieving sales targets while fostering a welcoming store environment.
Overview
4
4
years of professional experience
Work History
Sales Associate
Big Lots
06.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
Education
High School Diploma -
South Laurel High School
London, KY05-2020
Communications
University of The Cumberlands
Williamsburg, KYArt
University of The Cumberlands
Williamsburg, KYSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Proficient in visual design software
- Persuasion techniques
- Detail-oriented approach
- Active listening
- Goal oriented
- Organizational skills
Interests
Timeline
Sales Associate
Big Lots
06.2021 - Current
High School Diploma -
South Laurel High School
Communications
University of The Cumberlands
Art
University of The Cumberlands
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