Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.
Overview
1
1
year of professional experience
Work History
Chick-Fil-A Team Coach
Burlington Chick-Fil-A
Burlington, NJ
02.2023 - Current
Provided coaching and mentoring to individuals on the team (10-20).
Team Coach - Train new hires, evaluated individual performance and provided feedback to team leads/managers.
Monitor key metrics and manage workflow process to maintain top costumer service and quality (order times, prep time, delivery time; precise orders and freshness).
Costumer service interface taking orders, processing monetary transactions and ensuring each patron has a positive experience building repeat custormers.