Summary
Overview
Work History
Education
Skills
Timeline
Generic

Skyler Owens

Glassboro,NJ

Summary

Detail-oriented professional with a B.S. in Computing & Informatics. Skilled in records management, data entry, and secure information handling. Experienced supporting high-volume offices, ensuring compliance with confidentiality standards, and improving workflow efficiency. Proficient with electronic record systems, reporting, and administrative support. Seeking to contribute expertise to medical records management in a federal setting.

Overview

4
4
years of professional experience

Work History

IT Support Specialist Intern

Rowan University
01.2024 - 07.2024
  • Configured PC systems for internal use and client projects, ensuring optimal performance and compatibility.
  • Provided remote technical support, troubleshooting hardware, software, and networking issues for clients.
  • Assisted in setting up secure home and small business networks, including router and switch configurations.
  • Conducted regular system maintenance, updates, and component replacements.
  • Assisted clients over the phone.
  • Diagnosed and resolved hardware and software issues efficiently.

Office Assistant

09.2020 - 09.2023
  • Provided administrative support, including managing schedules, handling correspondence, and maintaining organized records.
  • Worked with data entry, document preparation, and filing to ensure efficient office operations.
  • Coordinated office supplies, inventory, and equipment maintenance to support daily functions.
  • Answered phone calls, responded to emails, and greeted visitors professionally.

Education

Bachelor of Science - Computing & Informatics

Rowan University
Glassboro, NJ

Skills

  • Records organization & auditing for completeness
  • Data entry & spreadsheet management
  • Administrative support & reporting
  • Electronic systems troubleshooting & support
  • Customer assistance/support

Timeline

IT Support Specialist Intern

Rowan University
01.2024 - 07.2024

Office Assistant

09.2020 - 09.2023

Bachelor of Science - Computing & Informatics

Rowan University

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