Skyler Perez
Bronx
Summary
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Committed to delivering exceptional support while consistently achieving production targets. Innovative in implementing strategies that drive customer loyalty, enhance retention, and support revenue growth.
Overview
3
3
years of professional experience
Work History
Sales Technician
Bed Bath & Beyond
Bronx
01.2022 - 01.2023
- Delivered exceptional customer service through assistance with purchases, refunds, and inquiries.
- Achieved quality assurance and customer satisfaction objectives consistently.
- Collaborated with sales team members to meet and exceed targeted goals.
- Managed inventory processes, including stocking, transporting, and disinfecting merchandise.
Lead Sales Associate
Banana Republic
Manhattan
01.2020 - 01.2021
- Delivered exceptional customer service by offering clothing recommendations and facilitating online orders.
- Processed cash, card, and digital payments at cash registers and self-checkout stations efficiently.
- Organized workflow to consistently achieve demanding production targets.
- Addressed customer concerns professionally, providing effective solutions to ensure satisfaction.
- Managed inventory by arranging and organizing apparel and accessories systematically.
Education
Master of Science - Accounting And Finance
Nova Southeastern University
Florida05-2028
High School Diploma -
Saint Raymond High School For Boys
New York01.2024
Skills
- Cash handling and record maintenance
- Customer relations and service
- Bilingual communication in English and Spanish
- Interpretation and translation services
- Specification analysis
- Microsoft Excel skills
- Sales forecasting
- Team collaboration
- Effective communication
- Time management
Activities & Leadership
- Panel Discussion with Price Waterhouse Executives (PwC)
- Ernst & Young Job Shadow day
- Fordham University—Business Program Pace University College Business Class
- Current Member of NSU NSLS & Member of NSHSS
- Thanksgiving Food Drive to benefit the Bronx Mercy Center
- Rock the ocean Beach Clean-Up
Timeline
Sales Technician
Bed Bath & Beyond
01.2022 - 01.2023
Lead Sales Associate
Banana Republic
01.2020 - 01.2021
Master of Science - Accounting And Finance
Nova Southeastern University
High School Diploma -
Saint Raymond High School For Boys
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