Summary
Overview
Work History
Education
Skills
References
Additional Information
Timeline
Generic

Skyler Quigley

Helena,MT

Summary

Motivated Service worker with exceptional social skills and communication abilities and customer service background. Solid experience processing payments,handling food and making coffee and tea beverages and contributing to a welcoming cafe environment. Customer Service Representative bringing top-notch skills in written communication, active listening and analytical problem-solving skills. And Enhancing customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
11.2023 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Packaged bagels, muffins and other food items for customer purchase.
  • And trained and equipped new employees with the knowledge and skills they need to succeed.

Customer service Representative

Allegra Marketing, Print & Mail
07.2022 - 11.2023
  • Assist customers with orders, answer phones promptly, respond to emails, create estimates and invoices, inform customers order is ready
  • Maintain lobby, assist with production, maintain printers, order merchandise for lobby and restock paper, handling cash and credit sales.

Cashier/ Courtesy clerk

Albertsons
03.2020 - 07.2022
  • Assist customers, bagging and checking items
  • General housekeeping
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Performed cash, card and check transactions to complete customer purchases.
  • Answered questions about store policies and addressed customer concerns.

Janitorial

Broadwater Hot Springs
05.2019 - 10.2019
  • Prepared cleaning equipment
  • Performed janitorial tasks such as dusting, spot cleaning and trash removal and disposal.
  • Applied effective time management techniques to meet tight deadlines.

Education

High school diploma -

Helena High School
1300 Billings Ave Helena MT 59601
05.2022

Skills

  • Food Running
  • Espresso machine operation
  • Beverage Preparation
  • Cash Handling
  • Customer Service
  • Basic Mathematical skills
  • Microsoft (Word, Excel, PowerPoint & Outlook)
  • Training
  • Collaboration with team members
  • Technical skills
  • Typing
  • Problem Solving (Providing suggestions to customers)
  • Retail sales

References

  • Casey (406) 202-5703
  • Lindsey O (406) 491-8169
  • Dawn S (406) 202-6207

Additional Information

I am currently in the process of earning my Real estate license. In december of 2023 I took a 70 hour Montana Approved real estate course and I took a 70 hour Montana approved real estate course in June of 2024.

Timeline

Barista

Starbucks
11.2023 - Current

Customer service Representative

Allegra Marketing, Print & Mail
07.2022 - 11.2023

Cashier/ Courtesy clerk

Albertsons
03.2020 - 07.2022

Janitorial

Broadwater Hot Springs
05.2019 - 10.2019

High school diploma -

Helena High School

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Skyler Quigley