Skyler Smith
Los Alamos,NM
Summary
Experienced Maintenance Technician with a diverse background in HVAC, utility service repair operations, plumbing, carpentry, and mechanical systems. Diligent wastewater/water operator with a proven record of ensuring smooth operations and maintaining machinery in top condition. Successfully implemented safety protocols, resulting in improved operational efficiency. Demonstrated expertise in equipment monitoring and troubleshooting, consistently delivering effective solutions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Utility Operator
Bandelier National Monument- National Park Service
10.2022 - Current
- Certified Water Supply Operator I performing monthly BAC-T samples to report to as well as monitoring water levels in one 35 kGal water tank and another 20 kGal water tank
- Instituted a dynamic hydrant flushing program to increase residuals, maintain wastewater lagoon levels, and reduce stagnant water in water lines throughout the whole park
- Certified Wastewater I Operator renewing Discharge permits, collected samples from facultative lagoons, flushed and cleaned sewers, managed 4 lift stations throughout the park, repaired lift station components, monitored equipment and gauges, maintained 2 facultative lagoon systems that collected all waste from the park
- Run and analyze reports to verify information is accurate in the management of Bandelier’s Discharge permit and all water/wastewater operations and ensure data was CFR and NMED compliant
- Maintained regulatory compliance with state and federal environmental guidelines through diligent monitoring and reporting of plant operations.
- Managed, directed, planned, controlled, and evaluated the buildings, utilities, grounds, trails and custodial maintenance functions of the park
- Presented reports on SOP’s and projects to facility personnel in the absence of a Maintenance Supervisor
- Advised and assisted management in developing project proposals and cost estimates and participated in review and evaluation of projects for maintenance actions
- Utilize conventional facilities maintenance concepts, principles, and practices necessary to independently estimate the resources required for short-term projects such as, minor work reports, emergency service requests and routine work orders
- Developed recurring maintenance plans for Historic Buildings and track progress to report to supervisor
- Used heavy and light equipment such as a John Deere 310 backhoe, Case 390 backhoe, an agricultural tractor, skid steers, a Class B dump truck, standard, dump, gooseneck and pintle hook trailers
- Board of Survey Member, Collateral Duty Safety Officer, and member of Bandelier’s Mastermind council which initiated actions that improved morale and overall job satisfaction of employees at Bandelier
- Planned, scheduled, and directed maintenance actions of a team of maintenance workers to address maintenance deficiencies in absence of having a maintenance supervisor
- Provided professional and technical support and knowledge to diagnose, repair, and replace elements in Carpentry, Painting, Plumbing, Electrical, Masonry, Metal Work/Welding, and HVAC systems park wide
- Carpentry: constructed, installed, or repaired and replaced items such as screens, windows, doors, shelves, railings, and decking
- Constructed signs using a CNC machine and hand router
- Rebuilt flooring, walls and stairs that were damaged in and around Bandelier’s historic CCC District
- Painting: Repainted Housing interiors, shelving, park signage, ceilings, staircases windows, offices, in and around Bandelier’s Historic CCC District
- Electrical: general repairs to 120 and 240v circuits, including removing, replacing, tightening, splicing, and insulating defective wiring, and installing new or repairing old fixtures, switches, and outlets
- Masonry: plastered Diamond Finish and Struct-o-lite, knowledge of application of stucco and wall Eaze to repair damaged parapets and walls, Historic Preservation of CCC buildings
- Determined amount of concrete, prep pads, sets forms, pour and finish concrete to blueprint standards and project specifications
- Assisted in the maintenance, repair, and restoration of historic structures and surfaces constructed of stone
- Metalwork/Welding: Built jigs and tools to assist in maintenance around the park
- Made repairs to metal objects such as gates, trailers, and dumpsters
- Built and aged hardware to match historic components in the park
- HVAC: diagnosed and repaired mini-split systems in the park as well as performed preventative maintenance on all furnace and refrigerated air units in the park
- Diagnosed and repaired restaurant equipment for concessionaire such as make up air and exhaust hood
- Applied comprehensive knowledge to interpret blueprints and as built schematics to troubleshoot, repair, and replace utilities such as water, wastewater, electrical and natural gas before and after service connections
- Diagnosed and repaired appliances in housing facilities as well as walked through with the Housing Manager before and after tenants arrived/ departed to discuss logistics and create a plan to address maintenance issues
- Maintained regulatory compliance with state and federal environmental guidelines through diligent monitoring and reporting of plant operations.
Maintenance Worker, Trails
Petroglyph National Monument
05.2022 - 10.2022
- Provided professional and technical support and knowledge to diagnose, repair, and replace elements in Carpentry, Painting, Plumbing, Electrical, Masonry, Metal Work/Welding, and HVAC systems park wide
- Carpentry: constructed, installed, or repaired and replaced items such as screens, windows, doors, shelves, railings, and decking
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Electrical: general repairs to 120 and 240v circuits, including removing, replacing, tightening, splicing, and insulating defective wiring, and installing new or repairing old fixtures, switches, and outlets
- Metalwork/Welding: Built jigs and tools to assist in maintenance around the park
- Made repairs to metal objects such as gates, trail counters, and fencing
- HVAC: diagnosed and repaired mini-split systems in the park as well as performed preventative maintenance on all furnace and refrigerated air units in the park
- Diagnosed and repaired restaurant equipment for concessionaire such as make up air and exhaust hood
- Replaced all fluorescent tube lighting with LED lights park wide to increase energy efficiency and reduce hazardous waste
- Assisted in the installation of over one mile of i-rod and cable barriers to keep visitors on trails and off the escarpment containing prehistoric petroglyphs
- Using MIG and stick welders, fabricated components used for building barriers for trails and counters
- Construction and maintenance of trails, including dry stone masonry and carpentry
- Operated and maintained a variety of power tools and hand tools such as rock bars, double jacks, 12-pound peen hammers, single jacks, shovels, rakes, axes, brushing shears, chain saws, jackhammers and bit grinders, etc
- This is a federal job
HVAC Technician
Green HVAC
04.2020 - 05.2022
- Assisted with the installation of HVAC systems on commercial and residential properties
- Installed, maintained, and repaired roof units for heating and air conditioning as well as the units inside residential and commercial buildings
- Wrote scopes of work for compliance and construction projects
- Provided professional, technical support, and knowledge on HVAC, plumbing, and electrical systems
- Operated a variety of hand and power tools needed for HVAC installation
- Followed instructions for picking up and delivering parts, tools, materials, and supplies to and from the job site
- Ensured all tools, materials, and equipment are in good working order
- Completed preventative maintenance on HVAC systems and the associated equipment
- Coordinated with team members to provide excellent customer service
- Ensured all HVAC systems remain compliant with industry standards and regulations
- Diagnosed and replaced belts, contactors, and capacitors in refrigeration equipment
- Installed and diagnosed water heaters
Assistant General Manager
Rocking P Restaurant Group
05.2015 - 04.2022
- Memorize and describe a rotation of beers from breweries across the country
- Maintained service to patrons while running food, taking phone calls, and ordering inventory
- Handled cash drawer and closed out shift reports from multiple servers to reconcile a nightly drop using a POS system
- Served private parties of 50+ customers as the only server
- Placed, managed, and received inventory orders for a restaurant selling $1 million of product annually
- Managed schedules and staffing of a crew of 5-10 kitchen employees and 6+ front of house employees
- Ensured all servers are alcohol certified
- Handled interactions with CID, Health Inspectors, and Fire Marshall inspections
- Perform administrative duties, such as maintaining employee database and sorting emails for the HR department
- Maintain proper records of employee attendance and leaves
- Assisted HR Manager in policy formulation, hiring and salary administration
- Submitted online job postings, shortlist candidates and schedule job interviews
- Coordinate orientation and training sessions for new employees
- Review and approve payroll, leave, and extra hours requests, and scheduling
- Ensured smooth communication with employees and timely resolution to their queries
- Controlled day-to-day operations with shift management strategies and effective food and labor controls
- Maintained compliance with all health code and sanitation requirements and received top-notch inspection scores
- Worked with FOH and BOH staff to support superior service delivery
- Responded to guest concerns and complaints to achieve positive resolution
- Sought to improve business operations continuously through team training, customer engagement and marketing strategy
- Built strong rapport with vendors to help negotiate favorable prices on food products
- Demonstrated leadership, exemplary customer service and friendly, professional demeanor
- Recruited, trained, and mentored new staff to deliver top-quality customer service
- Assisted employees in understanding guest needs, providing guidance and constructive feedback
- Developed weekly work schedule to meet business demands
- Kept dining areas, kitchen spaces and restrooms in full health and safety compliance
- Reviewed staffing levels to meet operational needs and financial objectives
- Maintained compliance with health code and sanitation requirements
- Scheduled and received food and beverage shipments, checking delivery contents to verify product quality and quantity
- Ordered and replenished stock to maintain inventory
- Managed budget and oversaw expenses
- Negotiated with suppliers to provide food and supplies
- Scheduled staff working hours to cover all designated shifts
- Met strict quality standards, continuously monitoring food handling and safety
- Established professional relationships with cooks, staff, and customers to increase rapport
- Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands
- Oversaw special events and programs with on-site catering
- Counted cash and receipts and completed bank deposits
- Investigated and resolved complaints regarding food quality, service, and accommodations
- Hired and trained food service staff on policies and procedures of company
- Controlled costs with effective supply management and monitoring of food use
- Organized pest control, trash removal and equipment maintenance
- Brought in new business by creating specialty dishes and capitalizing on marketing opportunities
- Conversed with guests informally to obtain feedback on overall customer satisfaction
Substitute Teacher
Albuquerque Public Schools
10.2018 - 10.2019
- Developed and implemented engaging curriculum aligned with student learning objectives and in adherence with state and district requirements
- Documented student progress and attendance records according to district standards
- Conducted standardized assessments to evaluate student progress and assess effectiveness of program materials
- Evaluated student work to identify learning gaps, monitor effort and give written feedback
- Aligned student learning objectives and lesson plans with state and district curriculum requirements
- Incorporated opportunities for students to collaborate, think critically and problem-solve
- Administered formal and informal educational assessments, recording findings appropriately
- Documented student progress and attendance records using established methods
- Provided varied instruction styles for diverse learning modalities
- Conducted standardized assessments to evaluate student progress
- Instilled school values to nurture well-rounded students
- Kept organized academic records and reports for progress tracking
- Planned lessons to meet learning needs of groups and individuals
- Taught classes to students at varying levels of attainment
- Attended regular teacher training to continue professional development
- Counseled students about academic plans, course issues and career opportunities
- Engaged bored students with hands-on, immersive activities
- Developed learning-focused, well-structured environment focused on student success
- Kept detailed student and class records in system with daily updates
- Reduced behavioral incidents by modeling behaviors and employing positive reinforcement strategies
- Organized materials and class spaces to deliver successful lessons and encourage learning
- Promoted inclusivity and collaborative learning through moderated online and in-class discussions
- Administered standardized tests to evaluate student learning and progress against objectives
- Offered students ample opportunities to observe, question and investigate
- Partnered with colleagues to identify and implement strategies to improve student learning outcomes
- Created and improved courses based on student feedback or changing educational requirements
- Increased testing performance through rigorous preparation and practice
- Encouraged students to persevere through difficult course content by providing constructive feedback
- Helped struggling students with individualized support and tutoring
- Followed applicable standards to plan course lessons, organize materials and test students
- Established clear goals, requirements, and classroom policies for courses
- Boosted student learning using diversified instructional techniques
- Arranged field trips to expose students to environments and activities related to course topics
- Taught course material to students using mixture of lectures, assignments, and discussions
Crew Supervisor
Rocky Mountain Youth Corps
05.2015 - 12.2016
- Supervised and lead of a diverse group of permanent, seasonal, and volunteer employees engaged in maintenance operations and project work
- Facilitate development on and off the trail, ensured projects were completed in a timely manner, inspiring crew members to make a difference in themselves
- Served as a link between staff and crew members by handling questions, interpreting, and administering contracts and helping resolve work-related problems
- Performed administrative functions for their maintenance group, such as preparing Human Resources packages for recruiting, classification, off-boarding
- Managed forest protection activities, trail crew training, coordination of chain-saw lines, and public education programs
- Trained and lead forest and conservation workers in seasonal activities, such as planting tree seedlings, maintaining, and reestablishing tread, and maintaining recreational facilities
- Provided information about, and enforce, regulations such as those concerning environmental protection, resource utilization, fire safety and accident prevention
- Thinned and spaced trees and controlled weeds and undergrowth, using manual tools, and supervised workers performing these tasks
- Managed purchase card and logistics that come with it
- Planned and implemented projects for conservation of wildlife habitats and soil and water quality
- Worked in coordination with public land agencies to complete contracts while acting in a multifaceted role to develop young adults in New Mexico
- Directly mentored a crew of 7+ AmeriCorps members in the completion of projects such as trail construction/maintenance, fencing, invasive species removal, and additional projects as assigned, meeting high standards of safety, quality and efficiency
- Provided on-the-job training and coaching to members to develop necessary project-related skills
- Managed difficult personnel challenges within small groups together for extended periods of time, in remote areas with limited communication and support channels
- Held crew accountable to RMYC policy and code of conduct
- Communicated any disciplinary needs to the Conservation Program Coordinator as needed
- Managed crew’s physical/emotional well-being and promoted a culture of safety in all aspects of crew life
- Safely transported crew to/from project sites in an RMYC vehicle
- Responded to safety concerns with appropriate and timely decisions and action, keeping RMYC staff informed
- Was the primary point of contact in critical situations such as wildfires, medical emergencies, and other unanticipated crises
- Maintained a healthy group dynamic by promoting inclusivity, communication, and conflict resolution
- Facilitated both formal and informal job, college readiness, and life skills training on an ongoing basis
- Served as a professional role model, upholding RMYC policies and holding members accountable for actions
- Oversaw a highly structured, participatory environment during project work
- Spent days/weeks in remote terrain with limited communication and support channels, with a crew of diverse experiences in the outdoors
- Made critical decisions to be made without immediate guidance and/or support from RMYC staff or agency partners
- Used drafting tools and instruments to provide input in development of precision technical drawings
- Made informed decisions in the field to accommodate for changing weather conditions, gear malfunctions, and other unanticipated events
- Made informed safety and work decisions
- Prepared detailed, accurate weekly reports (timecards, project data, incident reports, job hazard analysis, etc.)
- Inform RMYC staff and agency partners of important crew developments during formal and informal meetings/debriefs
- Purchased crew-related gas or supplies as needed, with a set budget, and properly document receipts/mileage
- Conducted periodic inspections of work sites to make certain that projects are progressing according to specific plans
- Ensured that employees are trained to safely perform their tasks and holds regular safety tailgate meetings
- Articulated information (project goals, standards, and expectations) to crewmembers
- Directed and coordinated diversified work and supervises non-supervisory personnel in day-to-day tasks
- Recruited and hired employees qualified for work to accomplish park goals
- Established employee performance standards and evaluate performance
- Counseled employees concerning conduct and performance issues
- Developed and maintained accurate position descriptions for supervised positions
Education
BA - English
University of New Mexico
Albuquerque, NM05.2016
Skills
- Lockout/Tagout Compliance
- Chemical Safety Management
- Mechanical aptitude
- Safety compliance
- Heavy machinery operation
- Equipment monitoring
- Plumbing repairs
- HVAC systems
Job Related Training
- IMT Management and Technology Awareness
- Initial Purchase Card training for Cardholder/ Approving officials
- NPS Fundamentals
- No Fear act 2023
- NPS Water and Wastewater Operator training
- Initial Travel Card Training for Cardholder/ Approving Officials
- Welcome to the Department of the Interior
- DEO 2022 New employee initial ethics training
- A/B/C Operator for Petroleum Storage Tanks
- Lead & Confined Space awareness
- Operational Leadership
- Bandelier Collateral Duty Safety Officer
- Board of Survey member
- OSHA 30
- New Mexico Certified Wastewater Operator
- Federal Purchase Card holder/ purchaser
- Foundations of Asset Management
- Introduction to the FMSS
- Online Driver Training Class A/ Class B CDL
Certification
New Mexico Certified Wastewater Operator
New Mexico Certified Water Operator
A/B/C Operator for Petroleum Storage Tanks
Lead & Confined Space awareness
Operational Leadership
Bandelier Collateral Duty Safety Officer
Board of Survey member
OSHA 30
Timeline
Utility Operator
Bandelier National Monument- National Park Service
10.2022 - Current
Maintenance Worker, Trails
Petroglyph National Monument
05.2022 - 10.2022
HVAC Technician
Green HVAC
04.2020 - 05.2022
Substitute Teacher
Albuquerque Public Schools
10.2018 - 10.2019
Assistant General Manager
Rocking P Restaurant Group
05.2015 - 04.2022
Crew Supervisor
Rocky Mountain Youth Corps
05.2015 - 12.2016
New Mexico Certified Wastewater Operator
New Mexico Certified Water Operator
A/B/C Operator for Petroleum Storage Tanks
Lead & Confined Space awareness
Operational Leadership
Bandelier Collateral Duty Safety Officer
Board of Survey member
OSHA 30
BA - English
University of New Mexico
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