Skyler Specht
Georgetown
Summary
Experienced retail manager and wine buyer with 4+ years of leadership, customer service, and operational management in specialty retail environments. Skilled in team development, inventory oversight, merchandising, and driving sales through strategic product curation and customer engagement. Currently pursuing a B.S./M.S. in Psychology, bringing strong communication, problem-solving, and interpersonal skills to every role.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager
The Tipsy Duck
01.2021 - Current
- As Manager of The Tipsy Duck, I oversee all aspects of store operations for a boutique wine and spirit’s shop. I am responsible for curating the shop’s selection of wines and spirits, managing vendor relationships, and handling all ordering. My role includes supervising daily operations, opening and closing the store, and leading a small team to ensure smooth and efficient service. I also manage the shop’s social media presence, creating engaging content to connect with customers and grow our brand. In addition, I organize in-store tastings, plan events, and collaborate with local businesses to build community partnerships and drive sales.
Bookkeeper
Charles Galanti Inc.
01.2015 - 01.2018
- At Charles Gallanti Inc., I supported the business through a blend of bookkeeping, administrative management, and operational support. I handled accounts payable and receivable, maintained accurate financial records, and assisted with reconciliations to ensure smooth accounting operations. In addition, I kept the office running efficiently by overseeing ordering of supplies, managing vendor relationships, and maintaining organized systems for daily operations. My role required strong attention to detail, time management, and organizational skills to keep both the financial and administrative sides of the office in order.
Kitchen Help
Quogue Market
05.2017 - 08.2017
- At Quogue Market, a boutique neighborhood supermarket, I worked in both the kitchen and juice bar, preparing fresh food and beverages to order. My responsibilities included food preparation, safe handling of ingredients, and maintaining a clean and organized work area. I regularly interacted with customers, providing friendly and efficient service, taking customized orders, and ensuring a high-quality experience. This role helped me develop strong customer service skills, attention to detail, and the ability to work in a fast-paced, team-oriented environment.
Education
Bachelors followed by Masters - Psychology
Purdue Global University (online)
Indiana05-2027
Bachelor's - Psychology
SUNY New Paltz
New Paltz, NY01.2022
Diploma - undefined
Westhampton Beach High School
Westhampton Beach, NY01.2017
Skills
- Shopify POS, Clover, POS systems
- Cash register operations; cash handling; detecting counterfeit currency
- Payment card processing; payment verification; depositing cash
- Retail math; retail price checking; gross profit margin tracking
- Order processing; refund processing; retail sales transactions
- Store operations; store maintenance; stocking
- Vendor management
- Inventory control; inventory management; inventory turnover analysis
- Budget management; financial accounting; operations management
- Customer service; inquiry handling; complaint resolution
- Customer satisfaction improvement & tracking
- Client rapport building; relationship building; customer engagement
- Upselling; promoting products; product demonstrations
- Loyalty program management
- Sales strategy
- Retail marketing campaigns; content creation; social media marketing; marketing & branding
- Community partnerships; event planning
- Wine sales; wine knowledge; wine & spirits knowledge; pairing recommendations
- Team leadership; team development; team motivation
- Staff scheduling; staff management; training & development
- Project management; project planning
- Collaboration; communication skills; verbal & written communication
- Interpersonal skills; phone communication
- Time management; attention to detail
Certification
- Certified Bartender, New York Bartending & Mixology - 2024
Digital Portfolio
Instagram: @thetipsyduck — branded content, social media management, and retail marketing campaigns
Timeline
Manager
The Tipsy Duck
01.2021 - Current
Kitchen Help
Quogue Market
05.2017 - 08.2017
Bookkeeper
Charles Galanti Inc.
01.2015 - 01.2018
Bachelor's - Psychology
SUNY New Paltz
Diploma - undefined
Westhampton Beach High School
Bachelors followed by Masters - Psychology
Purdue Global University (online)