Skyler Stacey
Silver Spring,MD
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Excelled in enhancing operational efficiency and customer satisfaction through effective team leadership and meticulous financial management. Proficient in Linux Operating Systems. Skilled in system troubleshooting and configuration management. Excels in streamlining operations to enhance efficiency and implementing technology solutions, such as new POS systems, to drive productivity.
Overview
11
11
years of professional experience
Work History
Server
All Set Restaurant & Bar
08.2024 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Accounts Receivable Clerk
Pella MidAtlantic
10.2022 - 04.2024
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Monitored accounts to verify compliance with payment terms and schedules.
- Input financial data and produced reports using Excel.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Construction Project Coordinator
Pella MidAtlantic
02.2020 - 10.2022
- Developed and executed pre-construction milestones on project schedule.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Created job files for each project and maintained current data in each file.
- Developed and implemented project plans and budgets to ensure successful execution.
- Maintained open communication by presenting regular updates on project status to customers.
- Monitored project progress, identified risks and took corrective action as needed.
Front of House Manager
TGI Fridays
01.2019 - 02.2020
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Correctly calculated inventory and ordered appropriate supplies.
- Reconciled cash and credit card transactions to maintain accurate records.
- Carefully interviewed, selected, trained, and supervised staff.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Trained staff on proper serving procedures as well as safety regulations and productivity strategies.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Managed staff schedules and maintained adequate coverage for all shifts.
Server
TGI Fridays
02.2018 - 01.2019
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales significantly by upselling higher-end products to customers.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Cafe Manager
StrawHouse Resorts & Cafe
06.2014 - 10.2017
- Managed inventory control, cash control, and store opening and closing procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Researched and implemented new technologies and equipment such as new POS system.
Crew Member
Northwest Youth Corps
06.2013 - 06.2014
- Supported reforestation efforts by planting trees on land which was logged, destroyed in forest fire or cleared by industrial use.
- Chopped down trees affected by storms or showing signs of disease.
- Handled bucking of trees and removed cut-down limbs.
- Promoted reforestation by reintroducing grass and groundcover plants into area to prevent soil from being washed or blown away.
- Supported conservation efforts by helping to monitor and assess health of wildlife and habitats.
- Participated in development and implementation of fire management plans.
- Developed strong communication and organizational skills through working on group projects.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Bachelor of Science - Cybersecurity Technology
University of Maryland Global Campus
Adelphi, MD06.2026
Associate of Science - Business Management
Shasta College
Redding, CA05.2019
Skills
- Computer system repair
- Basic computer support
- Experienced in Linux OS
- Computer Terminal Operation
- Linux Operating System
- System Troubleshooting
- Configuration Management
- Virtualization Technologies
Timeline
Server
All Set Restaurant & Bar
08.2024 - Current
Accounts Receivable Clerk
Pella MidAtlantic
10.2022 - 04.2024
Construction Project Coordinator
Pella MidAtlantic
02.2020 - 10.2022
Front of House Manager
TGI Fridays
01.2019 - 02.2020
Server
TGI Fridays
02.2018 - 01.2019
Cafe Manager
StrawHouse Resorts & Cafe
06.2014 - 10.2017
Crew Member
Northwest Youth Corps
06.2013 - 06.2014
Bachelor of Science - Cybersecurity Technology
University of Maryland Global Campus
Associate of Science - Business Management
Shasta College
Similar Profiles
Nhien LuNhien Lu
Bar Lead at We Set The BarBar Lead at We Set The Bar
Ian BuckleyIan Buckley
Special Events Bartender at Dead Set Bar CompanySpecial Events Bartender at Dead Set Bar Company
Ronda-kay Waugh-MorrisRonda-kay Waugh-Morris
Bartender Supervisor at Hi Dream Bar Restaurant & BarBartender Supervisor at Hi Dream Bar Restaurant & Bar