Skyler Stanley
Disney
Interlaken,NJ
2
years of professional experience
Dynamic individual with proven experience in customer-facing roles. Skilled in time management and critical thinking, effectively resolving guest inquiries while collaborating seamlessly with team members to enhance service quality.
Work History
Epcot Festivals Front of House
1 Month- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to move through lines efficiently.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Ensured compliance with health and safety regulations by regularly inspecting the front of house area for potential hazards.
- Helped guests locate bathrooms, food items, rides, attractions and other locations they may be looking for.
- Greeted and engaged with guests.
Host
2 Years 2 Months- Greeted and seated guests, made a positive first impression.
- Managed reservations efficiently using iPad system to maximize seating capacity.
- Coordinated with kitchen and wait staff to streamline service flow during peak hours.
- Trained new hosts on customer service protocols and restaurant procedures.
- Resolved guest inquiries and complaints
- Watched dining area for cleanliness and organization.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping the the dining area ready for every guest.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Made positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Backed up servers by checking on tables and retrieving items for guests.
- Opened and closed seating sections according to volume of guests.
- Seated patrons based on guest preferences and seating availability.
- Input orders accurately into POS terminal, split bills and accepted payments.
Education
High School Diploma
Bachelor of Science
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Flexible and adaptable
Dependable and responsible
Multitasking
Critical thinking
Calm under pressure
Active listening
Decision-making
Problem resolution
Verbal communication
Timeline
Epcot Festivals Front of House
Disney
08.2026 - CurrentRead More
Host
Porta Asbury Park
06.2024 - 08.2026Read More
College of Charleston
Bachelor of Science
Read More
Shore Regional High School
High School Diploma
Read More