Skyler Walton
Memphis,TN
Summary
Offering strong interpersonal skills and willingness to learn and develop in customer-focused environment. Delivers ability to quickly understand and apply new concepts, ensuring smooth and accurate transaction processing. Ready to use and develop communication and problem-solving skills in a Customer Service position. Diligent employer with a background in customer service and cashiering. Proven ability to handle transactions accurately and efficiently while maintaining positive customer experience. Demonstrated excellent communication and problem-solving skills in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Target
09.2023 - Current
- Utilized POS system to handle customer cash and credit card transactions.
- Processed refunds and exchanges in accordance with company policy.
- Answered product questions using knowledge of sales and store promotions.
- Counted money in drawers at beginning and end of each shift.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Handled cash with high accuracy and took care to check bills for fraud.
Cashier Team Lead
Chick-Fil-A Restaurant
01.2022 - 09.2023
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
- Quickly and accurately counted drawers at start and end of each shift.
- Processed refunds and exchanges in accordance with company policy.
Cashier
McDonald's Restaurant
02.2022 - 08.2023
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Helped customers complete purchases, locate items, and join reward programs.
- Led cashiers and associates in providing thoughtful customer service.
Education
Bachelor of Science -
Tennessee State University
Nashville, TN05-2027
High School Diploma -
Kipp Colliegate High
Memphis, Tn.05-2022
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Positive and professional
- Calm Demeanor
- Honest and Dependable
- Adaptable and Flexible
- Problem-Solving
- Cooperative Attitude
- Reliable and Responsible
- Creative Thinking
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- CPR/AED Certification
Languages
Spanish
Limited Working
Timeline
Customer Service Cashier
Target
09.2023 - Current
Cashier
McDonald's Restaurant
02.2022 - 08.2023
Cashier Team Lead
Chick-Fil-A Restaurant
01.2022 - 09.2023
Bachelor of Science -
Tennessee State University
High School Diploma -
Kipp Colliegate High
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