Summary
Overview
Work History
Education
Skills
Certification
Computer Gaming; Hockey Fan
Timeline
Generic

SKYLER WHALEY

8039 East Topeka Place, Yuma,AZ

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Computer Information Science position. Ready to help team achieve company goals.

Overview

1
1
Certification

Work History

Entry Level (Computer Information Tech/Entry Level (Computer Information Technician/Help Desk Technician

No Experience - Academics Only

I am seeking an entry level position in the Computer Information Science (CIS) where I can learn from the ground floor up, since I have academic learning only, at this point. This would provide me with an opportunity to not only learn from experienced professionals, but to familiarize myself with the organization's operational structure to determine where I would best fit to become an integral team member ensuring a mutually beneficial career relationship to all involved and impacted. I am excited to further my education, both formally and through on-the-job training. I am a hard worker and a quick learner with a great determination to succeed and become a positive asset to my future employer.

Realistically seeking entry level position in any CIS field that I can, through hard work and mentoring, become an asset, e.g.:

  • Supervised helpdesk operations delivering timely and effective assistance to users.
  • Maintained inventory of hardware and software assets ensuring proper asset management and cost efficiency.
  • Improved network efficiency by implementing upgraded hardware and software solutions.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Maintained accurate documentation of help desk tickets, ensuring proper tracking and resolution of issues.
  • Assisted with updating technical support best practices for use by team.
  • Enhanced customer satisfaction by resolving technical issues in a timely and efficient manner.
  • Implemented preventative measures that reduced recurring technical issues faced by users, increasing overall efficiency levels.

Education

Associate of Science - Computer And Information Sciences

Arizona Western College
Yuma, AZ 85365
12.2023

High School Diploma -

Gila Ridge High School
Yuma, AZ 85365
05.2019

Skills

  • Skills are limited to classroom and home use only However I am looking forward to joining the workforce of a successful community impacting company or organization I was born in Yuma, AZ and plan on having a lifelong professional and personal contribution to bettering the growth of my much loved community
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Computer Skills
  • Organizational Skills

Certification

  • Associate Degree/Computer Information Science
  • Certificate in Cloud foundation (December, 2023
  • Certificate in Computer Security (May, 2024/classes successfully completed just awaiting physical certificate)
  • Certificate in Networking (May, 2024/classes successfully completed just awaiting physical certificate)


Planned for Fall 2024 Semester Completion:

  • Certificate in Professional IT Support
  • Google It-Aws Joint Certificate


Computer Gaming; Hockey Fan

I have become an avid computer, and XBOX, gamer, beginning with childhood tablets and learning games and challenges from my cousins, sometimes my sister, friends and family.  My birth father is an CIS Technical Lead in Southern California, and he also thoroughly enjoyed gaming with me, other family members and friends.  My Nana loves computers and retired from the Federal Government after working 26 years.  Part of her duties include AI oversight, minor computer/software repair issues and Liason between her Work Division and the Computer Service Help Desk ensuring that all computers were efficiently operating to meet diversified job requirements.  We always had computers in our home and I've had access to them since I've been two-years-old.  However, I do enjoy my XBox and media room.  However, I learned to ensure that I balanced my activities to include, bowling (was on a team as an adolescent), swimming (family pool) and socializing with family, friends and classmates.  Hockey has grown to a passion!  I grew up sharing this passion with my father, sister then younger brother.  I am a Carolina Hurricanes fan, as well as sharing support for Chicago Blackhawks.  Sadly, neither will be Stanley Cup winners this year, however, through determination and reconfiguration, they both shall be contenders soon.  The Hurricanes recently lost their quest this year to the New York Rangers.

Timeline

Entry Level (Computer Information Tech/Entry Level (Computer Information Technician/Help Desk Technician

No Experience - Academics Only

Associate of Science - Computer And Information Sciences

Arizona Western College

High School Diploma -

Gila Ridge High School

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