Skyler Wilson
Lawrenceville,GA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
Work History
Food Service Worker
Sparkles Family Fun Center
02.2023 - Current
- Maintained clean and safe work area by properly storing food, wiping off counters, sweeping and emptying trash to comply with kitchen sanitation and food safety guidelines.
- Distributed food during busy peak periods to drive customer satisfaction.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food orders to support waitstaff and other team members.
- Monitored proper stock and supply levels for serving, kitchen and dining areas and alerted supervisor of shortages.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
Shift Manager/Key Holder
Popeyes® Louisana Kitchen
12.2022 - 03.2023
- Completed store opening and closing procedures.
- Trained and mentored new employees.
- Opened and closed store [Number] days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Processed cash, credit, debit, and check payments.
- Counted out cash drawers and balanced totals.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Kept store clean and organized to provide shoppers with pleasant experience.
Crew Leader
Popeyes® Louisana Kitchen
08.2022 - 11.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
Crew Member
McDonald's Fast Food Restaurant
01.2019 - 05.2019
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
High School Diploma -
Central Gwinnett High School
Lawrenceville, GA05.2023
Skills
- POS Transactions
- Team Player
- Microsoft Word
- Administrative Duties
- Money Transfer Systems
- Inventory Receiving
- Verbal and Written Communication
- Retail Industry Experience
- Managing Inventory Stock
- Cash Handling and Reconciliation
Timeline
Food Service Worker
Sparkles Family Fun Center
02.2023 - Current
Shift Manager/Key Holder
Popeyes® Louisana Kitchen
12.2022 - 03.2023
Crew Leader
Popeyes® Louisana Kitchen
08.2022 - 11.2022
Crew Member
McDonald's Fast Food Restaurant
01.2019 - 05.2019
High School Diploma -
Central Gwinnett High School
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