Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Skyler Windhorst

Westmoreland,KS

Summary

Experienced and motivated Army Military Police Officer with a proven track record in administrative and customer service roles. Bringing over five years of experience managing reception areas, coordinating installation access control, and installing HVAC systems. Additionally, I have served as a Military Police Desk Sergeant, Investigator, and Team Leader, developing skills in researching and reviewing case files and interviewing subjects, victims, and witnesses for information verification and corroboration. I am excited to leverage my leadership, problem-solving, and communication abilities in an Army Community Services position, where I can continue to serve my fellow soldiers and their families with dedication and commitment.

Overview

8
8
years of professional experience

Work History

Reception Administrator

MES Inc
Fort Riley , KS - 45 Hours Per Week
04.2022 - 05.2023
  • Followed clearly detailed and specific procedures IAW site Standard Operating Procedure, DA regulations, federal guidance, and laws.
  • Greeted all personnel, entered them into a customer management system (Customer Management Tool), determined the reason for the visit or contact, and referred them to the appropriate personnel.
  • Received calls, answered routine requests, and referred phone calls, including answering requests for information or responding to requests for materials in the absence of the supervisor.
  • Collaborated as a multi-functional professional by assisting with testing, colleges, and conducting marketing for local military/families to ensure they are informed of education services.
  • Professionally and technically conducted administrative aspects of group in and out-processing of Soldiers, assisting commanders, verification of DD214 and Orders for personnel departing the installation.
  • Provided general information and assisted Soldiers in navigating the Armyignited system (i.e., on-duty enrollments, TA, etc.) Assisted in assessing, tailoring, and prioritizing records to identify discrepancies in documents to be submitted for examiners.
  • Supported informational briefings on programs and services, to include but not limited to assembly and distribution of briefing packets and program orientation.
  • Assisted the office in assuring that all time, leave, and attendance was properly accounted for and in accordance with applicable policies and regulations.
  • Provided assistance in the Basic Skills Enhancement Program (BSEP) in which established organizational goals, family readiness, and career progression for military on and off the installation.

HVAC Installer

J-Berd Mechanical Contractors, Inc
Sauk Rapids, MN - 45 Hours Per Week
02.2021 - 08.2021
  • Installed furnaces, boilers and A/C units in new and existing buildings and assessed functionality of existing units.
  • Inserted new gas lines, wiring and other support components for HVAC systems.
  • Connected heating and air conditioning equipment to fuel, water and refrigerant source to form completed circuit.
  • Installed magnetic-centrifugal chillers, compressors and related equipment to recirculate water for cool air temperatures.
  • Unloaded and loaded truck supplies and equipment using proper hoisting techniques to avoid accidents and injuries.
  • Repaired and modified heating, ventilating and air conditioning (HVAC) systems to improve efficiency.

Military Police Desk Sergeant

United States Army
Fort Riley, KS - 40 Hours Per Week
07.2020 - 02.2021
  • Directed, coordinated, and overlooked desk operations and provided general supervision to civilian employees and technical guidance/direction to military/civilian police personnel.
  • Planned and coordinated work operations and activities. Briefed shift personnel on 311 know activities and pertinent shift information; e.g. Be On the Lookout (BOLO) for stolen vehicles, missing persons, felony suspects in area, current threat condition status, scheduled cash escorts, etc.
  • Informed employees of changes in policy and operating procedures; ensured standing operating procedures (SOP) book is current and continuously updated.
  • Conducted training sessions for new employees.
  • Received and recorded radio, telephone, and personal messages; requests for information and assistance; and calls involving emergencies, complaints, violations, crimes in progress, accidents, etc.
  • Cultivated public relations with local and state police officers; relayed messages and instructions to patrol officers and dispatch police officers to investigate incidents and assist in emergencies.
  • Maintained records; prepares journals/blotters/reports; and reviews police reports for clarity/legibility, accuracy, etc.; returns errors to originator for correction. Prepared statistical reports and briefings to management.
  • Used data from law enforcement automated systems and local telecommunications network to coordinate law enforcement efforts and information with other civilian and military police organizations.

Military Police Investigator

United States Army
Fort Riley, KS - 40 Hours Per Week
06.2019 - 07.2020
  • Collaborated with key organizational staff, such as Family Advocacy Program (FAP), to provide emergency/crisis assistance.
  • Gathered facts, evidence, and information related to Police Investigations; Resolved over 20 high-profile cases.
  • Ensured expedient disposition of all criminal investigations and provided testimonial evidence in court-martial when required.
  • Prepared correspondence and letters for criminal cases provided to Fort Riley Legal.
  • Displayed composure, confidence, and focus under elevated stress situations and conflict resolution.
  • Communicated with subjects, victims, and witnesses in interviews to acquire and verify information relevant to criminal investigations.
  • Conducted briefings for over 15 guard mount classes which taught and mentored over 150 soldiers on police investigations and proper handling of Evidence.

Military Police Team Leader

United States Army
Fort Riley, KS - 40 Hours Per Week
03.2018 - 06.2019
  • Worked closely with team members to deliver mission requirements, develop solutions and meet deadlines.
  • Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
  • Conducted counselings, and provided performance evaluations to subordinates.
  • Mentored newly recruited soldiers on machine operations and implemented training on safety procedures to prevent injuries.
  • Developed open and professional relationships with team members, enabling more effective issue resolution.
  • Fostered positive team relationships through effective communication, training and development coaching.
  • Recommended changes and ways of improvements to leadership.
  • Performed reviews of records and other documentation to ensure they are correct, complete, and adhere to military policy and regulation.

Installation Access Control

United States Army
Camp Arifjan, Kuwait - 72 Hours Per Week
03.2017 - 09.2017
  • Monitored and control of access to employees and visitors in and out of the military installation by ensuring positive personnel identification.
  • Conducted background checks on foreign nationals attempting to gain access to the military installation.
  • Ensured, prohibited, and restricted items are not brought into or leave the military installation.
  • Utilize computers to access and update information.
  • Detected and deterred individuals involved in illegal or deceitful activities.
  • Used equipment to produce and issue identification cards.

Military Police Officer

United States Army
Fort Riley/Camp Arifjan/Camp Buehring, Kansas/Kuwait - 40 Hours Per Week
07.2015 - 03.2018
  • Provided law enforcement for a community of 50,000 residents. Responded quickly to dispatch and took appropriate action at crime and disaster scenes. Wrote detailed arrest and incident reports.
  • Maintained and operated armored vehicles weighing 15 tons or less with weapons and communications equipment.
  • Conducted maintenance and accountability of more than $30 million worth of organizational equipment. Inspected equipment, troubleshot problems and completed minor repairs to maintain functionality.
  • Facilitated conflict-resolution by implementing protocols and investigating issues through resolution. Diffused tense situations by remaining calm and using communication skills.

Education

Bachelor of Science - Business - Human Resource Management

Golden Gate University
San Francisco, CA
04.2025

HVAC Installation Internship

J-Berd Mechanical Contractors
Minnesota
03.2021

Law Enforcement

Domestic Violence Intervention
Fort Leonard Wood, MO
03.2020

Supervision

Basic Leader Course
Camp Ashland, NE
05.2018

Supervision

Structured Self Development
Fort Bliss, TX
08.2017

Law Enforcement

Basic Military Police
Fort Leonard Wood, MO
12.2015

Skills

  • First Aid/CPR
  • Leadership and Supervision
  • Microsoft Office
  • Problem Resolution
  • Organization
  • Inventory Management
  • Safety and Security
  • Customer Service
  • Interpersonal Communication
  • Research Skills
  • Report Writing
  • Deadline and Results-Oriented
  • Interviewing Skills

References

References available upon request.

Timeline

Reception Administrator

MES Inc
04.2022 - 05.2023

HVAC Installer

J-Berd Mechanical Contractors, Inc
02.2021 - 08.2021

Military Police Desk Sergeant

United States Army
07.2020 - 02.2021

Military Police Investigator

United States Army
06.2019 - 07.2020

Military Police Team Leader

United States Army
03.2018 - 06.2019

Installation Access Control

United States Army
03.2017 - 09.2017

Military Police Officer

United States Army
07.2015 - 03.2018

Bachelor of Science - Business - Human Resource Management

Golden Gate University

HVAC Installation Internship

J-Berd Mechanical Contractors

Law Enforcement

Domestic Violence Intervention

Supervision

Basic Leader Course

Supervision

Structured Self Development

Law Enforcement

Basic Military Police
Skyler Windhorst