Skylor Jones
Houston,TX
Summary
Highly skilled Representative with experience in sales, customer service, and account management. Strengths include relationship building, problem-solving ability, and effective communication skills. Previous work has resulted in improved client relationships, increased revenue, and successful conflict resolution.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server Manager
The Grove
Houston, TX
01.2023 - Current
- Managed server deployments and configurations, including hardware and software upgrades.
- Monitored system performance to ensure optimal operation of servers.
- Developed policies, procedures, and standards for server management and maintenance.
- Ensured that all servers were compliant with industry regulations relating to security protocols.
- VerifIed and confirmed staff schedules to properly cover shifts.
- Motivated staff through acknowledgment of hard work and achievements.
- Provided cross and ongoing training to help servers and wait staff improve skills crucial for productivity.
- Managed server-related projects, ensuring they are completed on time and within budget.
Liquor Representive
Iron wolf
Houston, TX
02.2022 - 12.2023
- Assisted with the organization of product displays, shelf stocking, and promotional materials in store.
- Maintained a current working knowledge of all applicable state and federal laws governing the sale of alcohol.
- Collaborated with vendors to negotiate pricing terms for wine, spirits, and beer purchases.
- Managed ordering process for alcoholic beverages by reviewing invoices, approving payments, and resolving discrepancies.
- Executed promotional activities such as tastings or happy hour specials to generate additional revenue streams.
- Researched emerging industry trends in order to stay abreast of market developments.
- Produced sales and productivity reports.
- Created daily reports detailing sales volumes, profit margins, and cash flow metrics.
Assistant Bar Manager
Whiskey Cake Kitchen & Bar
Webster, TX
09.2020 - 11.2022
- Organized and managed bar staff, ensuring all employees were properly trained in safety protocols, customer service and product knowledge.
- Created daily drink specials to increase sales volume and revenue.
- Maintained accurate inventory of alcoholic beverages and ensured stock was ordered as needed.
- Developed employee schedules to ensure adequate coverage during peak hours.
- Supervised the preparation of drinks for customers according to established recipes and standards.
- Assisted with developing marketing strategies to promote bar services within the community.
- Monitored cash register transactions to ensure accuracy of payments received from customers.
- Processed orders for liquor products from suppliers in a timely fashion in order to keep bars stocked at all times.
- Introduced new concepts and signature drinks, developed promotions and created customer engagement events to increase revenue.
- Maximized revenue by creating house-made infusions, juice and other preparations.
- Monitored cash intake to reduce discrepancies.
- Maintained detailed inventory of bar supplies and stocked work areas.
Education
High School Diploma -
Clear Lake High School
Houston, TX05-2018
Some College (No Degree) - Business
San Jacinto College
Pasadena, TXSkills
- Active Directory
- Performance Tuning
- Risk Management
- Database Administration
- Restaurant Operations
- Guest experience optimization
- Brand Awareness
- Promotions planning
- Merchandising Strategies
- Public Speaking
- Menu development
- Inventory Management
- Marketing
- Sales
- Bar supervision
Certification
- Real Estate License
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Server Manager
The Grove
01.2023 - Current
Liquor Representive
Iron wolf
02.2022 - 12.2023
Assistant Bar Manager
Whiskey Cake Kitchen & Bar
09.2020 - 11.2022
- Real Estate License
High School Diploma -
Clear Lake High School
Some College (No Degree) - Business
San Jacinto College
Similar Profiles
Anna CompanionAnna Companion
Cashier at The GroveCashier at The Grove
Donna JenkinsDonna Jenkins
LPN at The GroveLPN at The Grove
Breanna Cota- RodriguezBreanna Cota- Rodriguez
Sales Consultant at The GroveSales Consultant at The Grove