Skylynn McEachern
Elma,WA
Summary
Highly-qualified Housekeeping Supervisor offering [Number] years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Housekeeping Supervisor
Seabrook Hospitality
01.2022 - Current
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Increased employee performance through effective supervision and training.
- Supervised team of housekeeping team to meet highest quality of cleanliness and safety standards.
- Worked with front desk to respond promptly to all guest requests.
- Communicated repair needs to maintenance staff.
- Improved overall guest satisfaction by consistently maintaining clean and organized homes.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Conducted regular home inspections to verify compliance with housekeeping standards.
- Assigned housekeeping staff to specific homes.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Established and enforced safety protocols and guidelines for staff.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours, weekend, and holiday shifts.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Housekeeper
Seabrook Hospitality
07.2021 - 01.2022
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Ensured all homes met cleanliness standards by cleaning efficiently and addressing any issues promptly.
- Increased home availability by managing time wisely and completing tasks within designated deadlines.
- Sorted, laundered and put away various laundry items.
- Changed bed linens and collected soiled linens for cleaning.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Washed and put away kitchen dishes, utensils and glassware.
- Cleaned and stocked homes by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom and kitchen items.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Enhanced guest satisfaction by ensuring thorough cleaning.
- Adhered to professional house cleaning checklist.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Cosmetologist
Regis Hair Salon
09.2016 - 07.2021
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Educated clients on proper hair care techniques and ideal products suitable to needs.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Demonstrated thorough knowledge of all salon products and services.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Maintained regular client list and successfully handled walk-in customers.
- Processed payments, entering sales in register for prompt customer service.
- Worked well in a team setting, providing support and guidance.
- Identified issues, analyzed information and provided solutions to problems.
- Excellent communication skills, both verbal and written.
Education
Cosmetology Education
Beauty School
Shelton, WA08.2016
High School Diploma -
Shelton High School
Shelton, WA06.2016
Skills
- Employee Training and Development
- Staff Scheduling
- Customer and homeowner Relations
- Facility Inspection
- Standards Compliance
- Policy Enforcement
- Performance Evaluation
- Sanitation Standards
- Complaints Handling
- Timekeeping
Certification
- Certified Vacation Rental Housekeeper through VRMA
- Certified Vacation Rental housekeeping Inspector through VRMA
Timeline
Housekeeping Supervisor
Seabrook Hospitality
01.2022 - Current
Housekeeper
Seabrook Hospitality
07.2021 - 01.2022
Cosmetologist
Regis Hair Salon
09.2016 - 07.2021
Cosmetology Education
Beauty School
High School Diploma -
Shelton High School
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