Skyra Lee
Browns Mills,NJ
Overview
16
16
years of professional experience
1
1
Certification
Work History
Store Associate
Defense Commissary Agency
06.2023 - Current
- Efficiently managed large volume orders and assisted customers with specific requests ensuring timely delivery and increased satisfaction levels.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Briefed customers regarding shop promotions and discounts by providing coupons and flyers to increase sales.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
- Developed strong rapport with customers and created positive impression of business.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Logged reports, expenses, receipts, and sales in company database.
- Increased sales and customer satisfaction through personalized servicing.
Fleet Coordinator
Holman Automotive
12.2021 - 01.2023
- Enhanced driver training programs to promote safe driving practices and improve overall fleet safety records.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Implemented GPS tracking technology to monitor vehicle locations, ensuring efficient dispatching and route planning efforts were employed throughout the organization''s operations.
- Boosted fleet utilization rates by continuously monitoring vehicle performance, availability, and need for replacement or repair.
- Monitored market trends and developments in automotive technology to inform recommendations for potential improvements or enhancements within the organization''s fleet management strategy.
- Enforced team adherence to safety regulations and protocols.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Handled and submitted company contracts amounting in over 4 million
Litigation Legal Assistant
Apothaker Scian
10.2021 - 01.2022
- Contacted clients to schedule appointments and discuss progress of cases.
- Communicated pertinent information to clients via phone, email, and mail.
- Collaborated with attorneys to develop strategies for each case.
- Created visual displays such as timelines, graphs and PowerPoint slides to explain complex concepts during trials.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
- Prepared various exhibits for attorneys for public meetings, zoning commission meetings, and legal resolutions.
- Conducted comprehensive legal research, providing valuable insights for case development and strategy formulation.
- Completed electronic court filings at state level.
- Developed strong relationships with opposing counsel, fostering cooperation during discovery processes and negotiation efforts.
Sales Associate
McLeod Auto
06.2012 - 07.2016
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Implemented effective sales strategies to maximize revenue generation.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
BDC Representative
Mcleod Auto
06.2012 - 07.2016
- Provided exceptional customer service through active listening, empathetic responses, and timely problem resolution.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Shift Manager
McDonald's
02.2008 - 10.2012
- Coached crew members to optimize performance and motivate toward more efficient work.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
- Scheduled staff to establish adequate coverage during peak business hours.
Education
Bachelor of Science - Legal Studies
Post University
Waterbury, CT09.2024
Associate of Science - Legal Studies
Post University
Waterbury, CT05.2022
No Degree - Paralegal Certification
Post University
Waterbury, CT11.2021
Skills
- Creative Thinking
- Microsoft applications proficiency
- Honest and Dependable
- Attention to Detail
- Organizational Skills Development
- Time management
- Documentation And Reporting
- Goal-Driven
- Computer Proficiency and Microsoft Office
- Team Leadership
- Decision-Making
- Flexible Hours
Certification
- Certified Paralegal
Timeline
Store Associate
Defense Commissary Agency
06.2023 - Current
Fleet Coordinator
Holman Automotive
12.2021 - 01.2023
Litigation Legal Assistant
Apothaker Scian
10.2021 - 01.2022
Sales Associate
McLeod Auto
06.2012 - 07.2016
BDC Representative
Mcleod Auto
06.2012 - 07.2016
Shift Manager
McDonald's
02.2008 - 10.2012
Bachelor of Science - Legal Studies
Post University
Associate of Science - Legal Studies
Post University
No Degree - Paralegal Certification
Post University
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