Skyrinn Zenner
Traverse City,MI
Overview
10
10
years of professional experience
Work History
Sales Associate
us 131 smoke shop
Traverse City, MI
08.2022 - Current
- Processed transactions using a point-of-sale system.
- Attended weekly team meetings to review performance goals and objectives.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Organized stockroom shelves according to size, color or style.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed credit card transactions quickly and securely.
- Maintained cleanliness of store environment including floors, windows, displays.
- Maintained up-to-date knowledge of store merchandise and policies.
- Upsold additional items based on customer interests and needs.
- Restocked shelves as needed to ensure sufficient inventory levels.
Sales Associate
Habitat for Humanity
Traverse City, MI
02.2023 - 07.2024
- Processed transactions using a point-of-sale system.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Organized stockroom shelves according to size, color or style.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed credit card transactions quickly and securely.
- Maintained cleanliness of store environment including floors, windows, displays.
- Maintained up-to-date knowledge of store merchandise and policies.
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Line Assembler
Plascon Group
Traverse City, MI
07.2021 - 01.2023
- Inspected finished products for defects and conformance to quality standards.
- Provided assistance in training new line assemblers on proper use of equipment.
- Assisted coworkers with complex assembly tasks when necessary.
Key Holder
Encore Shoe Dept
Traverse City, MI
06.2020 - 07.2021
- Organized backroom storage areas to maximize efficiency of space utilization.
- Enforced safety regulations within the store environment to protect both employees and customers.
- Verified accuracy of register tills at beginning and end of shift.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Reconciled daily sales receipts against cash drawer for accuracy.
- Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
- Ensured store was opened and closed in a timely manner according to company policies.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Replenished merchandise displays throughout the store as needed.
Shift Leader
Wares bro frosty treat
Traverse City, MI
04.2019 - 05.2020
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Monitored inventory levels and ordered supplies as needed.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
Cashier
711 Gas Station
Traverse City, MI
03.2017 - 12.2018
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Balanced daily transactions on a computerized point-of-sale system.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
Sales Associate
Habitat for Humanity
Traverse City, MI
05.2016 - 10.2017
- Processed transactions using a point-of-sale system.
- Handled customer complaints in a professional manner.
- Organized stockroom shelves according to size, color or style.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed credit card transactions quickly and securely.
- Maintained cleanliness of store environment including floors, windows, displays.
- Maintained up-to-date knowledge of store merchandise and policies.
- Greeted customers and provided exceptional customer service.
- Upsold additional items based on customer interests and needs.
- Restocked shelves as needed to ensure sufficient inventory levels.
Cashier
JCPenney
Traverse City, MI
03.2014 - 06.2015
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Education
High School Diploma -
Traverse City High
Traverse City, MI06-2015
Skills
- Promotional support
- Customer Needs Assessment
- Upselling
- Payment Processing
- Contract Preparation
- Inventory Control
- Positive and professional
- Problem-solving skills
- Merchandising knowledge
- Written and oral communication skills
- Cash Handling Accuracy
- Listening Skills
- Cash Register Operation
Timeline
Sales Associate
Habitat for Humanity
02.2023 - 07.2024
Sales Associate
us 131 smoke shop
08.2022 - Current
Line Assembler
Plascon Group
07.2021 - 01.2023
Key Holder
Encore Shoe Dept
06.2020 - 07.2021
Shift Leader
Wares bro frosty treat
04.2019 - 05.2020
Cashier
711 Gas Station
03.2017 - 12.2018
Sales Associate
Habitat for Humanity
05.2016 - 10.2017
Cashier
JCPenney
03.2014 - 06.2015
High School Diploma -
Traverse City High
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