- Road Trips
- Dancing
- Gym Workouts
- Team Sports
- Fashion
- Blogging/Vlogging
- Esthetics
Skyy Hawkins
Towson,MD
Summary
Offering excellent interpersonal skills and a genuine interest in helping others, eager to learn and grow in a customer-focused environment. Brings solid understanding of communication techniques and conflict resolution, combined with the ability to adapt quickly to new systems and processes. Ready to use and develop my strong communication and problem-solving skills in any role given.
Overview
3
3
years of professional experience
Work History
Sales and Marketing Representative
Fezzora Inc
11.2025 - 12.2025
- Collaborated with the sales team to optimize lead generation strategies.
- Conducted product presentations and demonstrations for potential clients.
- Tracked sales performance metrics to identify areas for improvement.
- Assisted in creating promotional materials aligned with company branding.
Deli Team Member
Whole Food Market
10.2025 - 11.2025
- Prepared and presented high-quality deli products to enhance customer satisfaction.
- Collaborated with team members to maintain cleanliness and organization.
- Collaborated with team members to maintain cleanliness and organization in deli area.
- Collaborated with team members to maintain cleanliness and organization in the deli area.
- Safely handled all food items, adhering to proper sanitation guidelines and ensuring that customers received only top-quality products.
FOH/BOH Team Member
Tropical Smoothie Café
05.2025 - 08.2025
- Prepared smoothies and food items according to standardized recipes.
- Maintained the cleanliness and organization of workstations to ensure compliance with health standards.
- Collaborated with team members to optimize workflow during peak hours, enhancing operational efficiency.
- Assisted in training new employees on menu offerings and café procedures, promoting team cohesion.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Front End Team Member
Chick-fil-A
12.2023 - 08.2024
- Delivered exceptional customer service in a high-volume environment to enhance guest satisfaction.
- Operated cash register efficiently, ensuring accurate transactions and balanced cash drawers.
- Enhanced workflow efficiency through proactive problem-solving during peak service hours.
- Maintained the cleanliness of the dining area and kitchen space regularly.
- Assisted in training new staff on operational procedures and protocols.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Produce Customer Service
Wegmans Food Markets
11.2022 - 12.2023
- - Helped customers locate products and provided personalized assistance.
- - Stocked and organized shelves to ensure availability and presentation.
Education
High School Diploma - Business Entrepreneurship
Morgan State University
Baltimore, MD05-2028
Skills
- Customer Service
- Time management
- Problem-solving
- Opening and closing procedures
- Excellent communication
- Conflict resolution
- Cash handling
- Teamwork and collaboration
- Multitasking
- Team leadership
- Customer engagement
- Sales strategy
- Sales training
- Adaptability
Interests
Timeline
Sales and Marketing Representative
Fezzora Inc
11.2025 - 12.2025
Deli Team Member
Whole Food Market
10.2025 - 11.2025
FOH/BOH Team Member
Tropical Smoothie Café
05.2025 - 08.2025
Front End Team Member
Chick-fil-A
12.2023 - 08.2024
Produce Customer Service
Wegmans Food Markets
11.2022 - 12.2023
High School Diploma - Business Entrepreneurship
Morgan State University