Skyy Hughes
Erie,PA
Summary
Dynamic professional with a proven track record in client relationship building and data gathering, demonstrated at Jackson Hewitt through exceptional customer service and accurate tax preparation. Skilled in Microsoft Office and teamwork, I excel in leveraging sales expertise and brand awareness to exceed goals. My experience fosters significant client loyalty and team collaboration, enhancing organizational success.
Overview
3
3
years of professional experience
Work History
Political Canvasser
Outreach Team
09.2024 - 11.2024
- Increased voter engagement by effectively communicating campaign messages doortodoor.
- Maintained accurate records of interactions with potential voters, providing valuable feedback to the campaign team for strategic adjustments.
- Worked closely with campaign manager to refine talking points based on evolving political landscape and constituents'' concerns.
- Identified key issues important to voters through comprehensive survey administration.
- Cultivated relationships with community members, fostering trust in the political candidate and party.
- Participated in regular debriefs with campaign team, sharing insights gained from conversations with constituents for continuous improvement of strategies.
- Enhanced voter turnout through diligent telephone canvassing and persuasive conversations.
- Contributed to a positive work environment among fellow canvassers by offering support, encouragement, and constructive feedback.
- Met and exceeded daily and weekly sales targets to contribute to overall business success.
- Followed up with customers to verify satisfaction with products and services.
- Built relationships with customers to support ongoing sales and customer retention initiatives.
Home Aide
Star Plus
08.2021 - 03.2023
- Assisted clients in maintaining personal hygiene through regular laundry services and linen changes.
- Contributed to a positive atmosphere for clients by creating engaging activities focused on cognitive stimulation, physical exercise, or relaxation techniques.
- Reduced hospital readmission rates by closely monitoring clients'' health conditions and promptly reporting any concerns to healthcare providers.
- Improved client satisfaction by providing personalized home care services tailored to individual needs.
- Built strong relationships with clients and their families by establishing trust through consistent communication and genuine empathy.
- Managed clients'' finances responsibly, ensuring timely payment of bills and tracking expenses for budget planning purposes.
- Safeguarded the privacy of clients by maintaining strict confidentiality regarding personal information, medical records, and care plans.
- Ensured a safe and clean environment for clients by performing light housekeeping tasks and proper sanitation practices.
- Ensured client safety during emergency situations by providing immediate assistance and adhering to established protocols.
- Promoted client health by preparing nutritious meals according to dietary restrictions and preferences.
- Maintained accurate records of client medications, vital signs, and medical appointments for better healthcare management.
- Enhanced clients'' quality of life by assisting with daily living activities such as bathing, dressing, and grooming.
Tax Preparer
Jackson Hewitt
11.2022 - 02.2023
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Assessed client tax situations to determine best filing options.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Educated clients on tax planning strategies, helping them save money in future years.
- Facilitated communication between clients and IRS or state tax agencies, resolving discrepancies and ensuring accurate filings.
Education
Fort Leboeuf
Waterford, PA06.2020
Skills
- Goal oriented
- Client relationship building
- Customer engagement
- Sales experience
- Travel experience
- Brand awareness
- Daily reporting
- Sales expertise
- Data gathering
- Door-to-door sales
- Teamwork and collaboration
- Microsoft office
- Record keeping
Timeline
Political Canvasser
Outreach Team
09.2024 - 11.2024
Tax Preparer
Jackson Hewitt
11.2022 - 02.2023
Home Aide
Star Plus
08.2021 - 03.2023
Fort Leboeuf
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