Summary
Overview
Work History
Education
Skills
Timeline
Performance Experience
Teaching Experience
Additional Information
Generic

Skyyler Barnes

Saint Augustine,FL

Summary

Dynamic Customer Service Representative with exceptional oral and written communication skills, complemented by active listening and analytical problem-solving abilities. Committed to enhancing customer experiences through service-oriented behaviors, a deep understanding of customer needs, and tailored solutions. Proven team player with strong organizational skills, adept at managing multiple projects simultaneously while maintaining accuracy and meeting deadlines. Also a skilled Piano Teacher with extensive experience across all age groups and skill levels, particularly effective in engaging teenagers and younger students by introducing diverse musical styles and employing innovative teaching techniques to build a solid foundation in music theory. As a performing musician, I have learned to deliver quality under high stress situations.

Overview

4
4
years of professional experience

Work History

Piano Teacher

Steinway & Sons
04.2023 - 07.2025
  • Coordinated recitals and musical events to showcase student achievements.
  • Communicated with parents regarding upcoming events and student progress.
  • Taught advanced students piano techniques such as palm muting, prepared piano and silent depression.
  • Communicated regularly with parents to provide information about children's progress and challenges.
  • Developed lesson plans, selected course materials and prepared assignments.
  • Introduced students to appropriate hand positioning, finger transitions and pedal use.
  • Established strong music foundation with students by incorporating basic music theory into weekly lessons.
  • Arranged lessons to accommodate each student's unique goals and interests.

Teacher's Assistant

Fresno City College
03.2022 - 03.2025
  • Supported classroom activities, tutoring, and reviewing work.
  • Completed daily reports on attendance and disciplinary performance.
  • Developed materials for classroom teachers to support instruction, lab work or in-class activities.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Mentored and tutored individual students needing additional help.
  • Handled class records for attendance, assignment grades and course participation scores.

Customer Service Representative

Follett Higher Education Group
08.2021 - 03.2023
  • Responded to customer requests for products, services, and company information.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Promptly responded to inquiries and requests from prospective customers.

Education

Associate of Arts - Music

Fresno City College
Fresno
05-2026

Skills

  • Music instruction
  • Group and individual instruction
  • Studio management
  • Time management skills
  • Multitasking and organization
  • Positive and professional
  • Calm demeanor
  • Escalation management
  • Active listening
  • Effective communication
  • Computer skills

Timeline

Piano Teacher

Steinway & Sons
04.2023 - 07.2025

Teacher's Assistant

Fresno City College
03.2022 - 03.2025

Customer Service Representative

Follett Higher Education Group
08.2021 - 03.2023

Associate of Arts - Music

Fresno City College

Performance Experience

  • Have performed in the Old Administration Building at Fresno City College for a jury on 3 occasions
  • Participate in weekly masterclasses

Teaching Experience

  • Currently the Theory/Ear Training tutor at Fresno City College
  • Have studied under Dr. Brandon Bascom and Astghik Gevorkyan
  • Teaching 1 student piano for Music Teaching project
  • Have taught several people the fundamentals of music theory

Additional Information

  • A member of the MTNA Fresno Collegiate Chapter
  • Gave a presentation at the CAPMT 2022 conference in Cerritos, CA
  • Attended the 2023 MTNA National Conference in Reno, NV
  • Skilled in music theory and composition

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