Elon Faria
Charlestown,Massachusetts
Summary
Customer-oriented at work with experience in hospitality and client service. Attentive listener providing targeted recommendations based on individual requirements. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am a hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Carnival Worker
Eastcost Airbrush
Springfield, MA
11.2023 - 06.2024
- Organized carnival attractions and ensured they were properly functioning.
- Provided customer service to guests, including answering questions and resolving complaints.
- Maintained the cleanliness of the carnival grounds throughout the event.
- Set up booths, rides, and games prior to opening day.
- Assisted with sales transactions at food stands and game booths.
- Adhered to all company policies regarding guest interactions.
- Demonstrated proper use of equipment for customers when necessary.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Sold and served refreshments to customers, maintained sufficient inventory throughout business hours and restocked low supplies in both employee and customer areas.
- Handed out fliers and announced information to patrons to generate interest in new attractions and rides.
A
Hyannis Marina
Hyannis, MA
06.2022 - 10.2023
- Mixed paints to desired color and texture;.
- Applied primers and sealers to prepare new surfaces for painting;.
- Prepared surfaces by washing, scraping, sanding and patching holes;.
- Applied paint with brushes, rollers, spray guns or other equipment;.
- Cleaned up job sites after completion of projects;.
- Provided customer service support to ensure satisfaction.
- Greeted customers upon entering the store with friendly demeanor.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Applied insecticides and rodenticides to eliminate or control infestations.
- Prepared detailed reports on the nature and extent of pest infestations.
- Identified potential entry points for pests in buildings and homes.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Landscaper
Paramount Landscaping
Osterville, MA
06.2019 - 11.2020
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated with others to discuss new opportunities.
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted in planting trees and shrubs according to landscape design plans.
- Installed rocks, mulch beds and other decorative elements to enhance the look of landscapes.
Cashier
Mcdonalds
Atlanta, MI
02.2020 - 08.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Built and maintained productive relationships with employees.
- Answered customers' questions and provided information on store procedures or policies.
Education
High School Diploma -
Barnstable High School
Hyannis, MA07-2020
Skills
- Team Management
- Problem Resolution
- Workflow Management
- Customer Service
- Multitasking and Time Management
- Cultural Awareness
- Teamwork and Collaboration
- Food Preparation
- ServSafe certified
- Sanitation Practices
- Customer Assistance
- Cash Handling
Affiliations
- Culinary Arts Servsafe Certified graduating with an A average
- Very experienced with working in a face paced environment with lots of multi tasking
References
References available upon request.
Timeline
Carnival Worker
Eastcost Airbrush
11.2023 - 06.2024
A
Hyannis Marina
06.2022 - 10.2023
Cashier
Mcdonalds
02.2020 - 08.2020
Landscaper
Paramount Landscaping
06.2019 - 11.2020
High School Diploma -
Barnstable High School
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