Sladen Cobb
Edgewater
Summary
Ability to enhance customer satisfaction. Strong in appointment scheduling and data entry, ensuring efficient front desk management. Recognized for maintaining a welcoming environment and resolving client issues effectively.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Receptionist
Volvo Cars
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
Waitress
Chases on the Beach
2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Checked guests' identification before serving alcoholic beverages.
Server
Sugar Mill Country Club
2021 - 2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School Diploma -
Eckerd Connects
New Smyrna Beach11.2019
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Appointment scheduling
- Professional demeanor
- Typing speed
- Service-oriented mindset
- Tech-Savvy
- Strategic planning
Certification
Safe Serv
Nail Technician
Alcohol & Food safety
Timeline
Receptionist
Volvo Cars
Waitress
Chases on the Beach
2023 - Current
Server
Sugar Mill Country Club
2021 - 2023
High School Diploma -
Eckerd Connects
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