Shaneik Isaac
Washington,DC
Summary
Results-driven HR professional with 10 plus years of experience in managing end-to-end human resources functions. Proven expertise in talent acquisition, employee relations, performance management, and HR policy development. A strategic thinker who excels in aligning HR initiatives with organizational goals to drive business success. Demonstrated ability to build strong relationships with stakeholders at all levels, fostering a positive and inclusive work environment. Strong communication and problem-solving skills, coupled with a keen eye for detail, ensure compliance with employment laws and regulations. Committed to implementing innovative HR solutions that enhance employee engagement, retention, and productivity. Seeking an HR position to contribute to the growth and success of an organization through effective people management strategies.
Overview
18
18
years of professional experience
Work History
Lifestyle Director
Harrison At Reston Town Center
08.2015 - Current
- Develop and maintain positive relationships with community members, businesses and vendors to build trust and rapport.
- Manage marketing efforts to promote fitness and wellness programs.
- Collaborate with health and wellness professionals to create and execute events, seminars and workshops on various topics.
- Develop and implement comprehensive fitness and wellness programs to promote healthy lifestyles.
- Exceed monthly revenue and budget goals through partnerships with local businesses to increase resident awareness and promote community commerce.
- Monitor and evaluate program performance to determine value and quality.
- Plan, coordinate and implement resident programs, classes and special community-wide events that increase engagement from 10 to 43 percent.
- Work as Concierge manager and insure, policy and procedure implementation , excellent customer service and detailed administration.
Environmental Services Director
Hospital Housekeeping Services
10.2012 - 01.2014
- Managed over 100 hospital environmental services staff and associates.
- Maintained positive customer relations with nurses, doctors, and hospital administration by addressing problems head-on and implementing successful corrective actions.
- Increased hospital satisfaction scores through execution of daily area audits, surveys, and follow-ups.
- Supported and improved employee morale by implementing employee rewards program.
- Conducted shift success meetings, managed and adjusted necessary schedule changes to uphold successful operations strategies and ensure hospital business success.
- Maintained hospital EVS supply budget by ensuring and coaching staff on proper usage of equipment to reduce damage and need for high repair costs.
- Established team priorities, maintained schedules, and monitored performance.
- Opened and closed EVS department and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Oversaw environmental compliance efforts, resulting in 15% reduction in environmental violations and penalties within organization.
- Managed budget of $150,000 for environmental programs and projects, achieving cost savings of 10% through strategic resource allocation and vendor negotiations.
- Led team of 100 environmental professionals, providing guidance and mentoring that resulted in 20% improvement in team productivity and employee satisfaction.
- Conducted environmental audits and assessments to identify areas for improvement, implementing corrective actions that led to 30% decrease in non-compliance incidents.
- Implemented comprehensive environmental training program for employees, resulting in 25% increase in awareness and understanding of environmental policies and practices.
HR Generalist
QIAGEN Contract With Hirestrategy
03.2012 - 11.2012
- Reviewed and screened applicant resumes to identify qualified candidates.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Managed Onboarding and verified new hire documents.
- Assisted in multiple departmental management changes and conducted exit interviews.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Scheduled and assisted with New Hire Orientation.
- Composed offer letters and promotion letters.
- Researched salaries for newly posted positions using Radford.
- Managed the position profiles project process for the Operations Department.
- Researched and participated in development of Disaster and Recovery Strategy program to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
- Answered and directed all benefit and payroll questions.
- Managed Onboarding and verified new hire documents.
- Conducted employee onboarding and orientation programs, achieving 93% increase in new hire satisfaction and reducing time-to-productivity by 35%.
- Facilitated employee training and development programs, resulting in 30% increase in employee skill proficiency and a 48% improvement in employee engagement.
HR Specialist
Interpark
08.2005 - 02.2012
- Maintained human resources information system and kept employee files up to date and accurate.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Reviewed human resources paperwork for accuracy and completeness.
- Administered driving and competency exams.
- Worked with HR Manager on application and testing process improvements to ensure fair and accurate test taking.
- Implemented employee engagement surveys and action plans, leading to 80% increase in overall employee engagement scores within one year.
- Led development and implementation of comprehensive onboarding program, resulting in 15% reduction in new hire turnover and improved time-to-productivity by 30%.
- Administered and managed employee benefits programs, ensuring accurate enrollment, resolving 90% of benefit-related issues, and maintaining 97% employee satisfaction rating.
Conducted performance management processes, including goal setting, performance appraisals, and development plans.
Education
Bachelor of Arts - Music
Bennett College For Women
Greensboro, NC05.2000
Skills
- Public speaking
- Special Events
- Performance Evaluations
- Quality Assurance
- Proper Staffing
- Reading Comprehension
- Team Communication
- Resident Engagement
- Residential Management
- Expense Reports
- New Hire Processing
- Critical Thinking
- Internal Communications
- Accounts Payable and Accounts Receivable
- Enrichment Programs
- Creative Thinking
- Business Development
- Employee Timesheet Processing
- Office Equipment
- Large-Scale Events Planning
- Administrative Procedures
- Customer Satisfaction
- Customer Relationships
- Calendar Management
- Administrative Duties
- Word Processing
- Team Goals
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Lifestyle Director
Harrison At Reston Town Center
08.2015 - Current
Environmental Services Director
Hospital Housekeeping Services
10.2012 - 01.2014
HR Generalist
QIAGEN Contract With Hirestrategy
03.2012 - 11.2012
HR Specialist
Interpark
08.2005 - 02.2012
Bachelor of Arts - Music
Bennett College For Women
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