Salvator Lamacchia
Fort Lauderdale,FL
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 15+ -year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director Of Sales Operations
Pr. Business
05.2020 - Current
- Generating a gross amount of $500K-$1 Million per month through marketing strategies & call processes implementations.
- Built, trained and managed sales and operational teams to carry out sales initiatives and reach objectives.
- Recommended sales strategies for improvement based on regular market research and competitor analysis.
- Identified, developed and launched innovative tools or systems to achieve sales strategies.
- Generating reporting analysis to support sales forecasting and planning to reach monthly, quarterly and yearly revenue goals.
- Initiating new sales and marketing plans for product roll-outs, including developing sales, distribution and media strategy.
- Exceeding sales quotas and increased profitability through effective sales strategy and business planning.
- Responsible for 2 departments 70+ Agents & 6 Managers (2 Different Countries US & Dominican Republic)
Chief Executive Officer
Loyalty Consulting Guru's LLC
05.2018 - 04.2020
- Managed Lead generation for pharmaceutical products & durable medical equipment providers
- Managed a small Business of up to 20 employees
- Managing Dialer Data & DNC Compliance lists
- Payroll & Accounting Management
- Managing sales funnel through CRM tools (i.e.,ZOHO,Salesforce)
- Trained 20-25 agents on Sales process & phone systems
- HR,Payroll & Accounting Management
Sr. Director Of Sales
Centerfield Corporation
08.2011 - 04.2018
- Managed a team of 500+ employees selling & providing customer service for home services clients (Television/Internet/Phone/Home Security & SMB services (Enterprise Fiber & Coax internet, Television, PRI/PBX/POTS lines, 4G backups etc.) for all major brands
- Coordinated with Marketing & Development team to strategized on marketing plans
- Managed CRM tools specifically RPM (Scripting, Pipeline, and Worked with Business Intelligence to keep reporting updated)
- Build and manage P & L on Daily Basis
- Used systems, management information, and feedback from team to identify trends and develop plans for process improvement
- Traveled twice a month out of country to have business meetings and trainings as necessary
- Managed Multiple Call Centers Off-Shore & On Shore
- Conducted Daily & Weekly Sales Meetings with Operations managers & Floor Managers
- Built Sales Culture to create Positivity & Motivation on a daily basis with Incentives & Contest
- Communicate with C- Level Executive team to ensure business needs are being met
T-Mobile Account Sales Manager
Interactive Response Technology
09.2005 - 06.2011
- Managed sales agents 20-25 per team
- Maintained highest closing amongst peers for multiple years straight (25% sales closing)
- Created a motivating & cultivating environment through floor motivation, leading by example and prize giveaways
- Sales Coaching & Training on a daily basis
- Partner with Quality Assurance to ensure agents were following guidelines
- Monitored call ques and service levels by hour
Education
Beyond Institute Career Center
Kissimmee, FLCentral Islip Senior High School
Central Islip, NYSkills
- Sales Reporting
- Strategic account development
- Account management
- Sales processes
- Coaching and mentoring
- Business development and planning
- Strategic Planning
- Sales presentations
- Sales
- Market Strategy
- Performance Analysis
- MS Office
Certification
- Marketing on Facebook
- Advertising on Facebook
- Sales & Handling Objections
- Cardone University: Mastering Objections,Personal & Corporate Sales
Timeline
Director Of Sales Operations
Pr. Business
05.2020 - Current
Chief Executive Officer
Loyalty Consulting Guru's LLC
05.2018 - 04.2020
Sr. Director Of Sales
Centerfield Corporation
08.2011 - 04.2018
T-Mobile Account Sales Manager
Interactive Response Technology
09.2005 - 06.2011
Beyond Institute Career Center
Central Islip Senior High School
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