Slawomir Sepko
Lindenhurst,IL
Summary
Proven Driver and Outside Sales Representative at Stalwart Systems / HanStone Quartz, I excel in customer service and route management, enhancing client loyalty by 30%. Skilled in relationship building and safety management, I adeptly increased revenue through strategic sales and exceptional service, demonstrating a keen ability to meet diverse customer needs.
Overview
21
21
years of professional experience
Work History
Driver /Outside Sales Representative
Stalwart Systems / HanStone Quartz
Niles , IL
07.2009 - 10.2024
- Managed time efficiently when making multiple stops along designated routes.
- Assisted in loading and unloading vehicles to ensure safe transport of goods.
- Achieved consistently high customer scores due to exceptional service.
- Enhanced customer satisfaction by providing courteous and professional service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Attended trade shows and sales conferences to network and obtain new business relationships.
- Closed product sales to increase revenue and build client loyalty.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Negotiated prices and set up contracts to finalize sales agreements.
- Managed accounts by providing solutions that best fit the customer's needs.
- Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
- Completed day-to-day duties accurately and efficiently.
- Created customized presentations for prospective clients based on their needs.
- Demonstrated products to potential customers and answered questions to close sales.
- Identified customer needs by asking questions and advising on best solutions.
- Educated customers on product features and technical details to highlight benefits.
- Listened to customer needs to identify and recommend best products and services.
- Negotiated contracts with customers to close deals in a timely manner.
- Utilized upselling techniques to maximize revenue.
- Conducted market research to identify new opportunities and develop target customer profiles.
- Gathered data on competitors' products, prices, and sales techniques.
- Responded promptly to customer inquiries via phone or email.
- Collaborated with other departments to complete sales transactions.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Maintained knowledge of current product offerings and pricing structures.
Customer Service/ Job Estimator
Affordable Moving Company
Chicago, IL
04.2004 - 06.2009
- Conducts site visits when necessary to gain better understanding of scope of work prior to submitting an estimate.
- Prepared estimates used by management for planning, budgeting and scheduling work.
- Consistently followed up with customers to determine satisfaction levels.
Education
GED -
Akademia Wychowania Fizycznego
Gdansk / Poland05-1995
Skills
- Customer service
- Database management
- Confidentiality
- Business management
- Conflict resolution
- Equipment monitoring
- Customer rapport
- Revenue generation
- Time management
- Attention to detail
- Valid Driver's license
- Safe driving practices
- Relationship building
- Flexible schedule
- Problem-solving
- Patience and tact
- Staff development
- DOT compliance
- Friendly and outgoing
- Route management
- Safety management
- Route determination
Languages
Polish
Professional
Timeline
Driver /Outside Sales Representative
Stalwart Systems / HanStone Quartz
07.2009 - 10.2024
Customer Service/ Job Estimator
Affordable Moving Company
04.2004 - 06.2009
GED -
Akademia Wychowania Fizycznego
Similar Profiles
CHRISTOPHER HUGHSTON MCKIELCHRISTOPHER HUGHSTON MCKIEL
Production Machine Operator/General Laborer at Hyundai L&C Hanstone QuartzProduction Machine Operator/General Laborer at Hyundai L&C Hanstone Quartz
AVISA CHATTERJEEAVISA CHATTERJEE
General Accountant and Administrator at Quartz Group of Companies (Quartz info Mediaa & Quartz Info Meidaa Pvt. Ltd.)General Accountant and Administrator at Quartz Group of Companies (Quartz info Mediaa & Quartz Info Meidaa Pvt. Ltd.)
Ma. Catherine SolanoMa. Catherine Solano
Inventory Officer at Stalwart Build Industrial Supplies Corp.Inventory Officer at Stalwart Build Industrial Supplies Corp.