Summary
Overview
Work History
Education
Skills
References
Leadership Experience
References
Timeline
Generic

Larry J. Baker

Decatur,IL

Summary

Dynamic leader with a proven track record at Taco Bell, enhancing brand awareness and sales through strategic marketing and quality control. Skilled in operations and workforce management, with a strong foundation in problem-solving and coaching. Expert in maintaining high standards in fast-paced environments, demonstrating exceptional team leadership and relationship-building abilities.

Overview

20
20
years of professional experience

Work History

Manager

Taco Bell
Decatur, IL
09.2023 - Current
  • Manager Food Safety Certification (FDA)
  • Recruited and trained new employees to meet job requirements.
  • Oversaw marketing initiatives, increasing brand awareness and sales.
  • Streamlined communication channels, improving information flow and decision-making speed.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Implemented quality control measures to uphold company standards.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • One-on-one coaching sessions to continuously improve performance.
  • Analyzed business performance data and forecasted business results for upper management.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.

Assembler, Emergency Response Team, Team Lead

Caterpillar
Decatur, IL
04.2005 - 11.2022
  • Assemble components for large mining trucks and wheel tractor scrapers
  • Uphold 5s standards
  • Acquire materials necessary to ensure continuous assembly processes
  • Respond to emergency situations in a timely manner
  • Maintain proper confidentiality

Patient care Tech 2

St. Mary’s Hospital
02.2009 - 03.2014
  • Direct patient care in surgical department, Cardiac departments, and behavior health

Education

Re-Certified Nursing Assistant Certification -

SIU
Decatur, IL
12-2024

EMT license -

RICHLAND COMMUNITY COLLEGE
Decatur, IL
05-2005

Diploma -

MAROA-FORSYTH HIGH SCHOOL
Maroa, Forsyth
05-1996

Skills

  • Certified Nurse’s Assistant
  • EMT license
  • Physical rehabilitation
  • Occupation rehabilitation
  • Problem solving
  • Stress management
  • Ability to follow through
  • Willingness to be challenged
  • Team leadership
  • Operations management
  • Workforce management
  • Staff management
  • Verbal and written communication
  • Work prioritization
  • Inventory management
  • Relationship building
  • Coaching and mentoring

References

Available upon request

Leadership Experience

  • Team Lead of assemblers at Caterpillar
  • Lead EMT on emergency calls

References

References available upon request.

Timeline

Manager

Taco Bell
09.2023 - Current

Patient care Tech 2

St. Mary’s Hospital
02.2009 - 03.2014

Assembler, Emergency Response Team, Team Lead

Caterpillar
04.2005 - 11.2022

Re-Certified Nursing Assistant Certification -

SIU

EMT license -

RICHLAND COMMUNITY COLLEGE

Diploma -

MAROA-FORSYTH HIGH SCHOOL

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Larry J. Baker