SLIM JATLAWI

Supervised daily sales team operations, overseeing customer service, product knowledge, and marketing implementation at Mercedes-Benz.

Offered hands-on guidance and support to ensure task completion and fostered a culture of high performance among sales team members.

Conducted weekly performance reviews to monitor goal progress and address challenges for continuous improvement. Developed and implemented impactful sales strategies while educating new hires on company protocols. Supported achievement of business performance targets to enhance sales and customer satisfaction, reinforcing Mercedes-Benz's industry-leading position.

Involved in stock ordering processes to ensure adequate inventory levels, optimizing sales opportunities and maintaining customer satisfaction standards at Mercedes-Benz.

Crafted and executed targeted sales strategies to expand customer base and drive revenue growth as a Senior Sales Consultant at Mercedes-Benz.

Orchestrated comprehensive staff training sessions for both new hires and existing team members, ensuring alignment with brand standards and sales techniques.

Conducted detailed vehicle demonstrations and facilitated test drives, adeptly showcasing features and benefits to potential customers.

Tailored sales presentations to individual customer preferences and needs, delivering personalized experiences to enhance satisfaction and drive sales.

Leveraged advanced customer relationship management (CRM) systems to effectively manage leads, streamline follow-ups, and maximize sales opportunities.

Engaged with customers to understand their needs, preferences, and budget constraints, providing expert advice and guidance to help them select the most suitable vehicle.

Conducted thorough presentations and demonstrations of vehicles to highlight their features, benefits, and unique selling points, ensuring potential buyers have a clear understanding of the value propositions

Managed the entire sales process from initial contact to post-sale follow-up, including negotiations, paperwork, and delivery arrangements, to ensure a seamless and satisfactory experience for the customer while meeting sales targets.

Developed and implemented sales strategies to increase customer satisfaction.

Met with management to present sales report data outlining breakdown of actual sales revenue in comparison to forecast.

• Spearhead sales efforts to achieve and surpass revenue targets, contributing to the overall company profitability
• Demonstrated in-depth knowledge of BMW vehicles, features, technologies, and customization options to effectively meet customer needs and preferences.
• Developed and implement strategic sales plans and tactics to capitalize on market opportunities and increase market share for BMW.
• Leaded generation and Conversion by proactively identify and pursue sales leads, converting prospects into loyal customers through effective communication and persuasion.
• Coordinated with colleagues across departments, including marketing, finance, and service, to ensure cohesive and integrated sales operations and customer experiences.

• Provided consistent customer service and improve performance by recognizing high‑valued customers individual needs.
• Created impressive 5‑star environment to deliver brand promise.
• Promoted the airlines in positive and professional manner to build customer locality.
• Liaised with team members to ensure flight punctuality and in‑flight safety are as per company standards.
• Flying internationally and building more than 5.000 hours on a different fleet (Boeing/Airbus).

• Expertly cultivate client relationships in the fashion and jewelry sector.
• Provided personalized assistance and guidance to exceed customer expectations.
• Demonstrated deep product knowledge to educate and inspire customers.
• Resolved inquiries and concerns with professionalism and efficiency.
• Developed and implement customer retention strategies.
• Acted as a passionate brand ambassador for fashion and jewelry brands.
• Drived sales growth through proactive engagement and cross-selling techniques