Associate Of Applied Business - Business Communication
Luzurne County Community College
Nanticoke, PA
Slusser Scott
Bloomsburg,PA
Summary
Dynamic supervisor with a proven track record at Hope Enterprises Inc., enhancing team productivity through effective communication and strategic workflow improvements. Skilled in conflict resolution and performance evaluation, I foster a positive work environment while ensuring compliance with industry standards. Committed to mentoring staff and aligning activities with client interests. Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Education
Skills
- Staff management
- Decision-making
- Staff discipline
- Schedule development
- Verbal and written communication
- Coaching and mentoring
- Task delegation
- Documentation and reporting
- Multitasking Abilities
- Self motivation
- Team collaboration
- Team leadership
- Reliability
- Excellent communication
- CPR certification
- Effective communication
- Adaptability and flexibility
- Certified in CPR/AED
- Supportive personality
- Relationship building
- Meal planning and preparation
- Cooking meals
- Personal hygiene assistance
- Housekeeping
- Caring companionship
- Feeding assistance
- Medication management
- Crisis intervention
- Medical chart documentation
Certification
Medication trainer
First aid and CPR
Work History
Dsp
Hope Enterprises Inc
01.2025 - Current
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Transported clients to and from medical appointments with safety and efficiency.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Supervisor
Hope Enterprises Inc
05.1995 - 01.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Collected, arranged, and input information into database system.
- Educated staff on organizational mission and goals to help employees achieve success.
Quote
I cannot believe the purpose of life is to be happy. I think the purpose of life is to be useful, to be responsible, to be compassionate. It is, above all, to matter, to count, to stand for something, to have made some difference that you lived at all.
Leo Rosten
Timeline
Dsp
Hope Enterprises Inc
01.2025 - Current
Supervisor
Hope Enterprises Inc
05.1995 - 01.2025
Associate Of Applied Business - Business Communication
Luzurne County Community College
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