Sílvia Romero
Elmwood Park,NJ
Summary
With over 30 years of expertise in the financial industry, experience extends to overseeing Trade and Supply Chain Services. Proficient in researching, analyzing, and organizing complex data, with strong leadership, attention to detail, and project management skills. Skilled at thriving both independently and as part of a team in challenging environments, recognized for promoting an engaging and empowering work culture as a collaborative leader. Demonstrated success in building and maintaining relationships with diverse stakeholders.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Manager, Trade and Supply Chain Services
Australia New Zealand Banking Group Limited
2022.10 - Current
- Delivered exceptional customer service by ensuring timely transaction processing and resolving issues efficiently
- Fostered strong relationships with internal and external stakeholders, including Relationship Managers, TB Sales, and offshore teams
- Proactively identified customer needs and provided tailored solutions, enhancing the overall customer experience
- Managed and processed a high volume of Trade and Supply Chain transactions with accuracy and compliance to internal policies and sanctions regulations
- Monitored daily work queues and managed cases within the DSD system, ensuring timely resolution
- Maintained data integrity, producing reliable reports for both internal and external use
- Streamlined processes and procedures, contributing to improved operational efficiency
- Participated in key operational projects and initiatives, supporting team goals and objectives.
Associate, Research and Analysis - Financial Institution Group
2014.11 - 2022.10
- Research and analyze relationship credit potential for Real Money Funds and Capital Call Facilities using framework analysis to determine credit worthiness and risk to Bank
- Maintain multiple lines of credit per customer
- Understand credit documentation (LPA, subscription agreements, side letters) for capital call facilities, including liaison with external counsel as required
- Support senior team members and relationship managers on deal execution and closing bilateral, redemption facilities and syndicated capital call facilities
- Portfolio Management, including Annual reviews, covenant monitoring and compliance, refinance, extensions and all related system maintenance
- Perform qualitative industry and portfolio reviews, monitoring Net Asset Value (NAV and limit activity)
- Capital cost reduction/optimization through data cleansing initiatives
- Maintain credit quality of a portfolio of clients ensuring globally consistent credit recommendations.
Officer, Credit and Loan Operations – Transaction Management Group
Australia New Zealand Banking Group Limited
2010.10 - 2014.10
- Provided credit and lending operations assistance for Corporate & Institutional clients
- Researched, investigated, monitored, and cured daily limit excesses by reviewing & analyzing data discrepancy reports and monitoring credit exposure
- Provided daily and monthly training to off-site network locations, including material preparation
- Liaised with Relationship Managers, Analysts and Risk Managers to fully understand the transaction’s requirement both at the inception and on and ongoing basis, to ensure credit exposure accuracy and that is in compliance with policies & procedures
- Created, amended and consolidated lines of credit for new and existing relationships, ensuring data accuracy within all core systems
- Managed and processed quarterly commitment fees for new clients and new deals
- Updated institutional clients, monitoring and clearing against the banks’ reconciliation report.
Lending & Credit Unit Administrator – Transaction Portfolio Management
Australia New Zealand Banking Group Limited
1997.10 - 2010.09
- Contributed to the identification and implementation of opportunities for improvements of procedures and internal processes including relating to risk management, knowledge sharing and document simplification
- Reviewed credit memorandum and facility documentation and identify any potential operational risks or weaknesses
- Supported Front Office on the execution and closing of transactions
- Contributed to organization and preparation of internal and external audits.
Payments Clerk – Letters of Credit Department
Australia New Zealand Banking Group Limited
1994.07 - 1997.09
- Transferred/monitored incoming/outgoing trade funds from accounts on internal Swift system
- Emailed and mailed documentation to customers and banks
- Verified customer signatures on all transactions
- Posted and/or verified manual entries/adjustments to internal accounts
- Monitored, checked, and perform due diligence on Prime OFAC Filters on all entities for potential matches as part of ANZ Compliance Four Eyes Policy and verified all entities on World Check System
- Escalated Trade Sanctions Breaches or potential breaches in line with Trade Policy/Procedures and Compliance Policy Procedures
- Assisted internal/external customers with documentation questions/queries to complete a satisfactory presentation
- Requested Patriot Act Certification from bank stakeholders
- Supported processing Import/Export Letters of Credit (LoC’s), Standby LoC’s, billing clients and special projects.
Education
High School Diploma -
Santo Domingo De Guzmán
Guayaquil EcuadorBachelor of Science -
William Paterson University
Paterson, NJ07.2025
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Skillsets
- Research & Analysis
- Risk Assessment
- Audit/Compliance
- Portfolio Management
- Credit Documentation
Certification
Excel
Languages
Spanish
Native or Bilingual
Timeline
Manager, Trade and Supply Chain Services
Australia New Zealand Banking Group Limited
2022.10 - Current
Associate, Research and Analysis - Financial Institution Group
2014.11 - 2022.10
Officer, Credit and Loan Operations – Transaction Management Group
Australia New Zealand Banking Group Limited
2010.10 - 2014.10
Lending & Credit Unit Administrator – Transaction Portfolio Management
Australia New Zealand Banking Group Limited
1997.10 - 2010.09
Payments Clerk – Letters of Credit Department
Australia New Zealand Banking Group Limited
1994.07 - 1997.09
High School Diploma -
Santo Domingo De Guzmán
Bachelor of Science -
William Paterson University
Excel
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