S. Lyn Bass

• Leading dissertation research analyzing the impact of wearable tremor-monitoring devices on medication adherence and treatment efficacy in male patients with stage four Parkinson’s disease.
• Developed and executed a mixed-methods study design incorporating grounded theory and quantitative analytics to evaluate patient-reported outcomes and symptom variability.
• Designed and conducted structured interviews and focus groups; transcribed, coded, and thematically analyzed qualitative data using ATLAS.ti and Excel-based matrix coding.
• Applied descriptive and inferential statistics (via SPSS and Excel) to analyze medication compliance, symptom tracking patterns, and outcome trends across study participants.
• Created research protocols, informed consent documentation, and study workflows aligned with IRB compliance and ethical standards.
• Built scalable frameworks for integrating patient insights into care model refinement, collaborating directly with care providers, caregivers, and patients.
• Authored research documentation, literature reviews, and data summaries to inform both academic publication and practical implementation in care settings.

• Led the development of a cross-departmental documentation program supporting both internal operations and client-facing services in a SaaS environment.
• Directed a billing workflow documentation initiative that resulted in an 89% reduction in client disputes, driving revenue integrity and client satisfaction.
• Collaborated with leadership to formalize end-to-end workflows and SOPs, increasing operational clarity and standardization across 15+ teams.
• Authored and implemented compliance-aligned SOPs, technical manuals, and visual job aids for new departments and emerging services.
• Conducted technical editing and authored integration documentation for platforms such as CrowdStrike, SentinelOne, and Microsoft 365 solutions.
• Mentored technical writers and interns on content strategy, audit readiness, and structured documentation practices.
• Facilitated weekly cross-functional training sessions for sales and operations teams, creating reusable instructional materials to support onboarding and compliance.
• Assessed documentation gaps through stakeholder interviews, feedback loops, and visual workflows using Lucidchart, driving continuous improvement and interdepartmental alignment.

• Architected a documentation and Smart Paper workflow, cutting ramp-up time for new writers by 45%.
• Designed internal knowledge hubs and SOP templates now used across global robotics teams.
• Developed work instructions and operational workflows for the Learning Solutions team, supporting a newly formed function by establishing structured cadence check-ins between the manager and team members.
• Traveled to high-impact sites to lead operational audits, develop live training models, and optimize automation protocols.
• Championed cross-functional collaboration between engineering, safety, and compliance units.

• Collaborated with international researchers during the Covid-19 pandemic to analyze clinical statistics, resulting in predictions for future outcomes related to cannabinoid usage.

• Developed a research initiative, collecting data from over 350 rehabilitation centers in 7 countries with patients recovering from substance abuse.

• Taught and mentored over 400 students across multiple instructional design courses in both virtual and hybrid environments.
• Developed and delivered 100+ lectures and curriculum-aligned instructional materials using advanced features of Learning Management Systems (LMS).
• Designed grading rubrics, lab protocols, and compliance-driven instructional content aligned with academic and OSHA safety standards.
• Supported continuous learning by creating accessible, performance-based training resources that improved student comprehension and engagement metrics.
• Collaborated with team of faculty and researchers to align course documentation with institutional learning objectives and accreditation requirements.
• Managed 12+ junior teaching assistants in pedagogy/adult learning fundamentals, and lab documentation protocols.

• Led documentation strategy for a controlled caffeine study, producing detailed protocols, SOPs, and outcome reports aligned with IRB and NIH requirements.
• Synthesized data into publishable reports and academic presentations using technical writing best practices. Supported grant compliance through timely and accurate deliverables across multidisciplinary teams

• Co-developed and submitted grant proposals, annual progress reports, and research designs in compliance with DOT, NIH, and NSF standards.
• Created project workflows, SOPs, and templates that improved compliance audit readiness and reduced documentation errors by 30%.
• Mentored undergraduate writers in producing technical documentation for internal research presentations.

• Collaborated with a team of six NASA-affiliated scientists on federally funded research analyzing atmospheric data to enhance climate modeling and weather prediction.
• Analyzed over 15,000 environmental data entries on air pollutants and cloud condensation nuclei, resulting in a 10% increase in forecasting accuracy.
• Programmed the tether model using Java and Python, enabling real-time simulation of atmospheric variables and cloud formation processes.
• Translated complex datasets into clear visual outputs for interdisciplinary stakeholders, improving accessibility for both technical and non-technical audiences.
• Supported model validation, output presentation, and research briefings that contributed to ongoing NASA-affiliated environmental studies.