Brown, Smart Udochukwu is a meticulous human Resource Manager with determination to practically apply professional knowledge in order to enrich and contribute to the realization of organizational goals.
Overview
11
11
years of professional experience
Work History
Account Officer, Business Development Unit (Corporate & Consumer Accounts)
C&F PORTER NOVELLI
04.2016 - Current
Successfully planned, launched and managed (end-to-end management) Intafact Hero’s Foundation Kickstart CSI campaign (Now on its 2nd edition).
Account Manager Intafact Hero’s Foundation
Other Accounts handled includes:
Assistant team lead on the IFC Credit Reporting system and Credit Collateral Registry Education/Awareness programme
Participates in all strategic planning and brainstorming sessions for brands’ and Advocacy campaign activities in the agency (IFC, Konga, Pampers, Intafact Hero’s Foundation, HP and Maggi)
Successfully planned and executed the Kongapay launch and ensured media coverage and impressions.
Successfully launched the HP New Spectre into the Nigerian market.
Account Manager, Murtala Muhammed Foundation
Account Manager, HP Inc
Day-to-day responsibilities include;
Manage and control budgets within all areas, agree and achieve set targets for both efficiency and delivery of client’s communication goals.
PR consultancy, editorial services; writing and issuing press releases, creating content for clients’ websites, writing and issuing promotional articles to the press.
Conceptualizing and initiating projects for clients to enhance visibility.
Establishing and maintaining mutually beneficial relationships with existing and potential parties of interest
Evaluating media coverage
Mentor and a source of support to junior team members
Projects
Intafact Hero's Foundation
Customer Care/ Sales Executive
THE BANK RESORT & TOURIST
08.2015 - 04.2016
Supervised and co-ordinated my team members.
Managed inventory of assets and supplies and monitoring level of stocks.
Co-ordinated and interfaced with departments and operating units in resolving day-to-day administrative and operational problems.
Updated and maintained the customer complaints database periodically.
Assisted in identifying, investigating and following-up on complaints.
Identified and resolved customers’ issues effectively and efficiently with the acceptable standard.
Enlightened and educated customers on new products and services within the services.
Writing press releases and other communications on behalf of the school
Proof reading and providing editorial support for the school’s magazine “Business Bulletin”
Monitoring press releases from member organisations and uploading these to the school’s website on daily basis
Liasing with staff to create database on behalf of the school
Carrying out research on school’s documents for improvement, growth and expansion
Organised and anchored Speed Networking events for the school
National Youth Service Corps
Education
Diploma - Human Resource Management
Lagos State University
Ojo, Lagos state
12.2018
BSc - Sociology
University of Port Harcourt
Choba, Rivers State
09.2012
Secondary school leaving Certificate - undefined
Rolex Comprehensive College
Iba Town, Lagos State
06.2006
Skills
Corporate Communications
Public Relations
Strategic Planning
Research
Advocacy
Customer Insight & Service
Media Relations
Public speaking
Event Management
Analytical skills
Ability to develop strategies, tactics and measurable implementation
Marketing
Budgeting
Hobbies and Interests
Volunteering: I was an active member of the Nigerian Red Cross Society where I mobilized my members to create awareness on the scourge of HIV/AIDS in Nigeria. I also created awareness on the blood donation campaign., Also a volunteer for Face Youth which is registered charity in Nigeria., Travelling, I am an avid reader., I love current affairs and World politics.
PERSONAL PROFILE
Male, Single, Christian, Born on 10th Jan, 1989, Hails from Ehzinihitte LGA, Imo State, Nigeria.
Timeline
Account Officer, Business Development Unit (Corporate & Consumer Accounts)