Summary
Overview
Work History
Education
Skills
Hobbies and Interests
PERSONAL PROFILE
Timeline
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SMART UDOCHUKWU BROWN

Port Harcourt

Summary

Brown, Smart Udochukwu is a meticulous human Resource Manager with determination to practically apply professional knowledge in order to enrich and contribute to the realization of organizational goals.

Overview

11
11
years of professional experience

Work History

Account Officer, Business Development Unit (Corporate & Consumer Accounts)

C&F PORTER NOVELLI
04.2016 - Current
  • Successfully planned, launched and managed (end-to-end management) Intafact Hero’s Foundation Kickstart CSI campaign (Now on its 2nd edition).
  • Account Manager Intafact Hero’s Foundation
  • Other Accounts handled includes:
  • Assistant team lead on the IFC Credit Reporting system and Credit Collateral Registry Education/Awareness programme
  • Participates in all strategic planning and brainstorming sessions for brands’ and Advocacy campaign activities in the agency (IFC, Konga, Pampers, Intafact Hero’s Foundation, HP and Maggi)
  • Successfully planned and executed the Kongapay launch and ensured media coverage and impressions.
  • Successfully launched the HP New Spectre into the Nigerian market.
  • Account Manager, Murtala Muhammed Foundation
  • Account Manager, HP Inc
  • Day-to-day responsibilities include;
  • Manage and control budgets within all areas, agree and achieve set targets for both efficiency and delivery of client’s communication goals.
  • PR consultancy, editorial services; writing and issuing press releases, creating content for clients’ websites, writing and issuing promotional articles to the press.
  • Conceptualizing and initiating projects for clients to enhance visibility.
  • Establishing and maintaining mutually beneficial relationships with existing and potential parties of interest
  • Evaluating media coverage
  • Mentor and a source of support to junior team members
  • Projects
  • Intafact Hero's Foundation

Customer Care/ Sales Executive

THE BANK RESORT & TOURIST
08.2015 - 04.2016
  • Supervised and co-ordinated my team members.
  • Managed inventory of assets and supplies and monitoring level of stocks.
  • Co-ordinated and interfaced with departments and operating units in resolving day-to-day administrative and operational problems.
  • Updated and maintained the customer complaints database periodically.
  • Assisted in identifying, investigating and following-up on complaints.
  • Identified and resolved customers’ issues effectively and efficiently with the acceptable standard.
  • Enlightened and educated customers on new products and services within the services.

Communications Assistant & Events Executive (placement)

Garam Schools
09.2014 - 08.2015
  • Delivery of company’s communication plan
  • Writing press releases and other communications on behalf of the school
  • Proof reading and providing editorial support for the school’s magazine “Business Bulletin”
  • Monitoring press releases from member organisations and uploading these to the school’s website on daily basis
  • Liasing with staff to create database on behalf of the school
  • Carrying out research on school’s documents for improvement, growth and expansion
  • Organised and anchored Speed Networking events for the school
  • National Youth Service Corps

Education

Diploma - Human Resource Management

Lagos State University
Ojo, Lagos state
12.2018

BSc - Sociology

University of Port Harcourt
Choba, Rivers State
09.2012

Secondary school leaving Certificate - undefined

Rolex Comprehensive College
Iba Town, Lagos State
06.2006

Skills

  • Corporate Communications
  • Public Relations
  • Strategic Planning
  • Research
  • Advocacy
  • Customer Insight & Service
  • Media Relations
  • Public speaking
  • Event Management
  • Analytical skills
  • Ability to develop strategies, tactics and measurable implementation
  • Marketing
  • Budgeting

Hobbies and Interests

Volunteering: I was an active member of the Nigerian Red Cross Society where I mobilized my members to create awareness on the scourge of HIV/AIDS in Nigeria. I also created awareness on the blood donation campaign., Also a volunteer for Face Youth which is registered charity in Nigeria., Travelling, I am an avid reader., I love current affairs and World politics.

PERSONAL PROFILE

Male, Single, Christian, Born on 10th Jan, 1989, Hails from Ehzinihitte LGA, Imo State, Nigeria.

Timeline

Account Officer, Business Development Unit (Corporate & Consumer Accounts)

C&F PORTER NOVELLI
04.2016 - Current

Customer Care/ Sales Executive

THE BANK RESORT & TOURIST
08.2015 - 04.2016

Communications Assistant & Events Executive (placement)

Garam Schools
09.2014 - 08.2015

BSc - Sociology

University of Port Harcourt

Secondary school leaving Certificate - undefined

Rolex Comprehensive College

Diploma - Human Resource Management

Lagos State University