Shanna Donleavy
PORT ST LUCIE
Summary
Skilled at accurately transcribing audio files into written documents. Works with variety of audio sources utilizing modern transcription software to complete on-time assignments. Expertly manages time and simultaneous projects.
Overview
19
19
years of professional experience
Work History
Freelance Transcriptionist
Contract
03.2018 - Current
- Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity.
- Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.
- Reviewed completed reports for proper formatting, grammar, and sentence structure.
- Verified accuracy of transcribed material prior to finalization.
Deputy City Clerk
City Of Port St. Lucie
01.2018 - Current
- Transcribe audio/video recordings quickly and accurately
- Oversees and facilitates the City’s Board and Committee application program as the Board Liaison
- Performs notary functions
- Assisted in budget prep, expenditure review and budget administration.
- Supported municipal elections by preparing and distributing ballots, training election officers and tabulating results.
- Updated documents such as municipal codes and city charters.
- Performed routine data entry or document management.
Admin Assistant
Lang Management
06.2016 - 11.2017
- Accurately record, transcribe, and preserve minutes
- Perform all clerical duties
- Maintain open and clear communication with all residents
Recruiting Assistant
Teleperformance
04.2014 - 06.2016
- Supervised & trained employees in company policy and procedures & New Hire Orientation
- Responsible for completion and accuracy of all personnel files, including I-9’s
- Conducted background checks and verification of licenses.
- Pre-screened applicants and scheduled interviews with appropriate team members if needed.
Assistant Office Manager
Groudle
04.2012 - 06.2013
- Coordinated board and committee meetings, schedules, information preparation and distribution.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Assistant Office Manager
Raymond & Feldman
05.2005 - 12.2011
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Coordinated board and committee meetings, schedules, information preparation and distribution.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Recorded expenses and maintained accounting records.
- Supervised & trained employees in company policy and procedures
Education
Bachelor of Arts - Anthropology
University of Central Florida
Orlando, FL05.2024
Skills
- 65 WPM typing speed
- Accurate and detailed proofreader
- Time Management
- Continuous Learning
- Transcription Software Familiarity
- Punctuation & Editing Mastery
- Problem Solving Abilities
Timeline
Freelance Transcriptionist
Contract
03.2018 - Current
Deputy City Clerk
City Of Port St. Lucie
01.2018 - Current
Admin Assistant
Lang Management
06.2016 - 11.2017
Recruiting Assistant
Teleperformance
04.2014 - 06.2016
Assistant Office Manager
Groudle
04.2012 - 06.2013
Assistant Office Manager
Raymond & Feldman
05.2005 - 12.2011
Bachelor of Arts - Anthropology
University of Central Florida
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