Sayuri Hisanaga
Honolulu,HI
Summary
Committed professional looking to serve as a company liaison to promote positive business relations with potential clients and vendors.
Overview
9
9
years of professional experience
Work History
Oncology Liaison
Hawaii Pacific Health
Honolulu, HI
08.2021 - Current
- Promotes a compassionate environment, utilizing active listening and effective communication skills for cancer patients and family members.
- Helps patients navigate the healthcare system and care options by educating them on relevant subject areas and answering questions before, during, and after treatment.
- Initiates application processes to add patients to assistance programs at bedside and follows through until completion.
- Coordinates with multidisciplinary team members such as physicians, nurses, social workers/case managers, pharmacists, and other administrative staff to ensure optimal care is provided.
- Participates in bi-monthly meetings with the organization-wide Navigation team to discuss strategies for improving patient outcomes.
- Organize timely and accurate referrals to help patients obtain services and access available resources.
Third Key Supervisor
Fossil
Honolulu, HI
03.2019 - 03.2020
- Provided guidance to team members in the absence of Store Manager or Assistant Manager.
- Resolved customer complaints using effective communication techniques and problem-solving methods.
- Supervised and trained staff on product knowledge, customer service skills, and store operations.
Personal Assistant to the Owner
Hawaii Diagnostic Imaging LLC
Honolulu, HI
04.2018 - 03.2019
- Developed, maintained, and managed daily schedules and household inventory.
- Prepared expense reports based on receipts submitted by the doctor.
- Greeted clients and vendors in a professional manner and assisted with inquiries.
- Maintained confidential files related to personnel records or other sensitive information.
- Provided assistance communicating, typing correspondence, or obtaining information.
- Accompanied the doctor and his family members to appointments and arranged transportation.
Retail Keyholder/Operations Specialist
La Perla
Honolulu, HI
05.2015 - 12.2017
- Supervised and trained staff on service techniques, boosting overall customer satisfaction.
- Generated brand awareness and positive product impressions to increase sales.
- Managed daily operations and client relations.
Education
Bachelor of Arts - Psychology
University of Hawaii At Manoa
Honolulu, HISkills
- Adaptability to meet changing needs
- Time management and task prioritization
- Data entry and recordkeeping
- Issue resolution
- Team collaboration and rapport-building
- Cultural competency
Timeline
Oncology Liaison
Hawaii Pacific Health
08.2021 - Current
Third Key Supervisor
Fossil
03.2019 - 03.2020
Personal Assistant to the Owner
Hawaii Diagnostic Imaging LLC
04.2018 - 03.2019
Retail Keyholder/Operations Specialist
La Perla
05.2015 - 12.2017
Bachelor of Arts - Psychology
University of Hawaii At Manoa
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