S. Michelle Holliday
Pleasant View,TN
Summary
Dedicated and adaptable professional with over 10 years of experience in administrative support, early childhood education, and client services. Skilled in communication, organization, and fostering supportive environments for diverse populations. TEFL-certified with international teaching experience. Committed to excellence, teamwork, and providing compassionate service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Aide
Mid Cumberland Community Action Agency
10.2022 - 05.2025
- Provided administrative support including scheduling, data entry, and document management.
- Assisted staff and families with resources, services, and program information.
- Maintained accurate records and ensured compliance with agency standards.
Early Learning Lead Teacher
Pleasant View Learning Center
06.2020 - 10.2022
- Planned and implemented developmentally appropriate curriculum for preschool-aged children.
- Managed classroom activities, ensuring a safe and engaging learning environment.
- Collaborated with parents and staff to support student growth and readiness.
Resident Services Receptionist
Mary, Queen of Angels Assisted Living
01.2018 - 03.2020
- Welcomed and assisted residents, families, and visitors with daily inquiries and support.
- Managed phone calls, scheduling, and administrative tasks for facility operations.
- Ensured compassionate communication and a welcoming atmosphere for residents.
ESL Teacher (TEFL Certified)
Beijing City International School / Best Learning
11.2013 - 11.2015
- Taught English as a Second Language to students of varying age groups.
- Designed and delivered engaging lesson plans to support language acquisition.
- Adapted teaching methods to meet the needs of diverse learners in an international setting.
Skills
- Administrative Support & Client Services
- Early Childhood Education
- Classroom & Curriculum Management
- Communication & Interpersonal Skills
- Cross-Cultural Teaching Experience
- Microsoft Office Suite / Data Entry
Certification
TEFL Certification – Teaching English as a Foreign Language
Timeline
Administrative Aide
Mid Cumberland Community Action Agency
10.2022 - 05.2025
Early Learning Lead Teacher
Pleasant View Learning Center
06.2020 - 10.2022
Resident Services Receptionist
Mary, Queen of Angels Assisted Living
01.2018 - 03.2020
ESL Teacher (TEFL Certified)
Beijing City International School / Best Learning
11.2013 - 11.2015
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