Smit Christian
Staten Island,NY
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Human Resources Administrator
American Habitare & Counseling, Inc.
09.2020 - Current
- Managed employee disputes by employing conflict resolution techniques.
- Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
- Updated HR database with new employee information, changes in benefits, and other details.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Administered employee benefits programs and assisted with open enrollment.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees
Operations Assistence
American Habitare & Counseling
02.2019 - Current
- Managed day-to-day department operations with effective workflow coordination.
- Provided administrative support with accurate document preparation and data entry.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Supported financial operations by processing invoices and payments, maintaining accurate budget records.
- Ensured compliance with health and safety regulations, conducting regular audits and training sessions for staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Customer Service Representative
Conduent, E-Zpass
05.2015 - 08.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained up-to-date knowledge of product and service changes.
- Responded to customer requests for products, services, and company information
Education
No Degree - Business Management
College of Staten Island of The City University of New York
Staten Island, NY06.2025
High School Diploma -
Curtis High School
Staten Island, NY06.2012
Skills
- Succession Planning
- Job Matching
- Grievance Resolution
- Advertising Techniques
- Recruitment and Hiring
- Benefits Programs
- Document Management
- Microsoft Office
- Background Checks
Languages
English
Native or Bilingual
Hindi
Full Professional
Gujarati
Full Professional
Reference
Available upon request.
Timeline
Human Resources Administrator
American Habitare & Counseling, Inc.
09.2020 - Current
Operations Assistence
American Habitare & Counseling
02.2019 - Current
Customer Service Representative
Conduent, E-Zpass
05.2015 - 08.2018
No Degree - Business Management
College of Staten Island of The City University of New York
High School Diploma -
Curtis High School
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