Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Timeline
Generic

Smit Patel

Riverside,CA

Summary

Great with people as a leader. Great social connection. Work very well within a team. Will put all effort when working at the company. Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional, willing to go the extra mile to assist others with solving problems. Dedicated front desk and cashier with excellent experience in the industry. Maintains a professional appearance and demeanor, and expertly completes assigned tasks with a focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Personable and energetic receptionist, committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

5
5
years of professional experience

Work History

Fulfilment Center Associate

Amazon
Riverside, CA
06.2024 - Current
  • Operated various material handling equipment such as scanners, conveyors, lifts.
  • Maintained scanning devices by performing routine checks and basic troubleshooting.
  • Coordinated daily operations to streamline workflow and enhance team collaboration.
  • Assisted in training new employees on operational procedures and company policies.

Front Desk Receptionist

UC Irvine
11.2022 - 06.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

CASHIER/Sales Associate

BIG 5 SPORTING GOODS
11.2020 - 12.2022
  • Greeted customers into the stores
  • Made sure to clean the register at the end of my shift
  • Organized misplaced items, Vacuumed, and closed gates when I was on closing shift
  • Presented best solutions to customers
  • Made 50+ sales every shift
  • Every customer was satisfied with my customer service.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Receptionist

Cypress College
08.2021 - 09.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.

Education

Bachelor of Arts - Psychological Science

University of California, Irvine
Irvine, CA
06.2025

Associate of Arts - Psychology

Cypress College
Buena Park, CA
05.2022

High School Diploma -

Savanna High School
Anaheim, CA
05.2020

Skills

  • communication
  • Leadership
  • Working in crowds
  • Self-starter
  • Working in crowds
  • Team collaboration
  • Microsoft Excel
  • Time management
  • Customer service
  • Friendly, positive attitude
  • Employee training
  • Microsoft Word
  • Computer skills
  • Decision-making
  • Communication
  • Analytical thinking
  • Critical thinking
  • Emotional intelligence application

Volunteer Experience

Field Research – Naturalistic Field Study
Adventures to Dreams Enrichment, UC Irvine | Spring 2025
• Conducted qualitative research on youth development and enrichment programs by performing in-depth interviews and naturalistic observations
• Collected and analyzed data on environmental and social influences affecting children’s learning and emotional well-being
• Maintained accurate field notes, identified emerging themes, and coded interview data using APA guidelines
• Applied ethical standards for confidentiality and participant protection during all stages of research
• Gained hands-on experience in teamwork, rapport building, and real-world research application in community settings

American Red Cross

Leadership Team Member | 2020 – 2022
• Taught peer leadership workshops and trained new volunteers for campus and local community service projects
• Utilized social media platforms to recruit volunteers and increase awareness of upcoming humanitarian initiatives
• Supported event planning and communication efforts to ensure smooth delivery of public health programs

Languages

English
Native/ Bilingual
Gujarati
Professional

Timeline

Fulfilment Center Associate

Amazon
06.2024 - Current

Front Desk Receptionist

UC Irvine
11.2022 - 06.2023

Receptionist

Cypress College
08.2021 - 09.2022

CASHIER/Sales Associate

BIG 5 SPORTING GOODS
11.2020 - 12.2022

Bachelor of Arts - Psychological Science

University of California, Irvine

Associate of Arts - Psychology

Cypress College

High School Diploma -

Savanna High School
Smit Patel