Smita Dutta
Williamsburg,Virginia
Summary
MSBA candidate seeking opportunities in the analytics space. Self-starter with a clear understanding of business needs & having a goal-oriented approach to problem-solving possess excellent client communication and interaction skills. 1 year of prior experience in marketing and business development
Overview
2
2
years of professional experience
1
1
Certification
Work History
Product Specialist
BYJU’S
07.2021 - 09.2021
- Collaborated cross-functionally to optimize tech support tracking, and inventory levels, and facilitate seamless learning experiences, leading to reduced customer complaints
- Improved learning experience by conducting user surveys and feedback sessions, successfully decreasing the average time for users to become proficient with the product.
BUSINESS DEVELOPMENT TRAINEE
BYJU’S
01.2021 - 02.2021
- Conducted interactive demo sessions for potential customers, resulting in increased sales
- Successfully executed end-to-end campaigns for clients using Salesforce.
Marketing Assistant
Travel Companion
06.2019 - 12.2020
- Conducted in-depth data analysis using various analytical tools and techniques, including SWOT, PESTEL, and PORTER’s five forces analyses, to identify process improvement opportunities with a revenue increase of 10%
- Developed and implemented ad hoc data reports utilizing Microsoft Excel and Tableau to provide actionable insights for process improvement initiatives
- Collaborated with senior sales manager to troubleshoot and resolve day-to-day issues related to the customers, ensuring smooth operations
Education
Master of Science - Business Analytics
William & Mary, Raymond A. Mason School of Business
Williamsburg, VA08.2023
Bachelor of Business Administration -
Jamia Hamdard University
India07.2019
Skills
- Languages:Python, SQL, R, DAX
- Databases: Big Data-Hadoop, Microsoft SQL server ETL tools: Alteryx
Skills
- Technologies: Gurobi, Big Data-Hadoop, Cloud Platform, AWS-S3, JIRA
- BI Tools: Tableau,PowerBI,SEO
- Business Tools: Microsoft Office (Advanced Excel), SAP, Salesforce
Projects
- Conducted thorough exploratory data analysis (EDA) on Covid-19 using CTEs, resulting in a comprehensive understanding of the pandemic's impact on different regions across the globe. Technical stack: Microsoft SQL Server Management Studio
- Excel project analyzing bike sales data to drive sales strategies and identify growth opportunities through data visualization and pivot table analysis.
Certification
- Google Ads-Measurement Certification
- Big Data Fundamentals with PySpark
- Google Analytics
Timeline
Product Specialist
BYJU’S
07.2021 - 09.2021
BUSINESS DEVELOPMENT TRAINEE
BYJU’S
01.2021 - 02.2021
Marketing Assistant
Travel Companion
06.2019 - 12.2020
Master of Science - Business Analytics
William & Mary, Raymond A. Mason School of Business
Bachelor of Business Administration -
Jamia Hamdard University
Similar Profiles
SPOORTI ROOPANAGUDISPOORTI ROOPANAGUDI
Business Development Associate (Internship) at BYJU’SBusiness Development Associate (Internship) at BYJU’S
SATNAM KAURSATNAM KAUR
Academic Specialist at BYJU’SAcademic Specialist at BYJU’S
Mohanasundaram SubramaniamMohanasundaram Subramaniam
Process Specialist at Byju’sProcess Specialist at Byju’s