Smita Vemulapalli
Cary,USA
Summary
High-energy and results-driven professional with experience leading global multidisciplinary teams and managing multimillion-dollar projects in financial services technology, manufacturing, and healthcare industries. Analytical decision maker, consistently resolving issues and implementing practical solutions. Outstanding relationship builder, adept at quickly gaining and maintaining trust and respect of internal and external stakeholders, utilizing excellent communication and interpersonal skills. Always willing to accept new expanded responsibilities while adhering to critical deadlines, processes, and standards.
Program management professional with proven track record in leading cross-functional teams and driving project success. Skilled in strategic planning, risk management, and resource allocation. Known for adaptability, problem-solving, and fostering collaboration to achieve results. Proficient in optimizing processes and aligning initiatives with organizational objectives.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Strategic Senior IT Project Manager
Truist
01.2018 - Current
- Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
- Facilitated communication among team members to solve complex technical challenges efficiently and effectively.
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
- Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Negotiated contracts with vendors that led to cost savings while maintaining a high level of service quality.
- Developed project management roadmap to define project objectives, timelines and milestones.
- Built and maintained strong relationships with stakeholders, resulting in increased trust and collaboration on future projects.
- Implemented risk mitigation strategies to minimize potential issues impacting project deadlines or budgets.
- Reduced software development timeframes by identifying bottlenecks and optimizing the development process.
- Coordinated with stakeholders to gather requirements and provide updates on progress throughout projects'' lifecycles.
- Mentored junior staff in best practices for IT project management, fostering a culture of continuous improvement within the team.
- Led system integration efforts, working closely with vendors and internal teams to ensure seamless transitions.
- Optimized internal processes through regular review meetings with team members aimed at identifying areas for improvement.
- Developed detailed project plans, outlining clear objectives, timelines, and deliverables for IT projects.
- Managed budgets for multiple projects concurrently, tracking expenses and reallocating resources as needed to stay within budget constraints.
- Enhanced customer satisfaction with timely deliveries, effective communication, and high-quality results.
- Championed change management initiatives by incorporating feedback from end-users into future project plans and improvements.
- Improved resource utilization by analyzing performance metrics and adjusting staffing levels accordingly.
- Ensured smooth adoption of new technology systems through comprehensive employee training programs tailored to individual learning styles.
- Developed project plans identifying key issues, approaches and performance metrics.
- Collaborated with external partners for outsourcing tasks when necessary without compromising quality or timeliness.
- Oversaw quality assurance testing processes, ensuring that all software met organizational standards before deployment.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Provided detailed project status updates to stakeholders and executive management.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Identified plans and resources required to meet project goals and objectives.
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Negotiated and managed third-party contracts related to project deliverables.
- Met project deadlines without sacrificing build quality or workplace safety.
- Coordinated material procurement and required services for projects within budget requirements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Trained personnel on use of IT tools and applications.
- Implemented best practices to drive quality IT project delivery.
- Wrote, updated and maintained project documentation.
- Coordinated with external vendors to deliver IT project components.
- Communicated project updates to stakeholders at all levels.
- Assessed and analyzed customer requirements to develop effective IT project plans.
- Negotiated and managed project budgets to meet goals.
- Monitored and tracked project progress to support timely completion.
- Created and implemented contingency plans to address potential risks.
- Devised test plans to validate accuracy of IT projects.
- Developed and introduced IT strategies to improve operational efficiency.
- Managed various IT projects to meet deadlines and customer requirements.
- Partnered with project team members to identify and quickly address problems.
- Conducted quality assurance to verify accuracy of data used in IT projects.
- Led cross-functional teams to successfully complete IT projects.
- Resolved staff conflicts and identified potential areas of improvement.
- Generated reports for IT project progress and performance.
- Identified and implemented cost-saving measures in IT projects.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
- Optimized resource allocation, effectively balancing priorities and managing competing demands.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Built teams to address project goals and objectives for multiple projects.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Negotiated contracts with vendors, securing favorable terms that supported budgetary constraints.
- Leveraged project management processes and tools to define and execute projects.
- Implemented risk management strategies to mitigate potential barriers to project success.
- Leveraged technology tools for enhanced project tracking, reporting, and information sharing among team members.
- Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
Senior Project Manager (Consultant)
METLIFE
06.2017 - 12.2018
- As a part of Global Service Delivery team managed implementation of highly visible large complex projects within Digital Sales and Servicing Platform group
- Responsible for managing scope, budget, timelines, and quality objectives of the projects while working with internationally distributed team
- Oversaw implementation of large Digital transformative projects for customers in US, Argentina and Australia
- Managed project scope, status, risks, issues, schedule and budget communications with project management counterparts, business partners and other project stakeholders
- Providing project status updates, phase gate review presentations to senior management and other stakeholders
Project Manager Advisory / Project Manager IV
FISERV
02.2009 - 03.2017
- Led top strategic product development projects and programs for various financial institutions clients in Data Analytics, Retail Banking, Business Banking, and Back Office Operations
- Managed scope, budget, timelines, and quality objectives of multiple software development, migration, and upgrade projects of various size, complexity, and risk
- Organized and led cross-functional project teams of 50+ members distributed globally
- Oversaw budget in excess of $6M yearly of top priority strategic programs and projects of Bank Solutions portfolio
- Developed, reviewed, and approved plans for completing project deliverables, including scheduling and coordinating activities of project team members, work collaboration with external clients, and 3rd party vendors
- Managed pilot SDLC project using new project management methodology, offering best of breed approach using best practices of Waterfall, Agile, Rational Unified Process (RUP), and other iterative based software development methodologies
- Achieved 94% success rate, delivering projects to clients by committed date
- Realized 96% satisfaction rating from close-out surveys conducted by project team members
- Attained 100% audit compliance rating by adhering to Software Development and Project Management Methodologies and securing required deliverables and approvals
- Led group of 12 Project Managers to build training repository, helping increase department’s overall product and project management knowledge and reducing learning curve time for new hires
- Served as key member of process improvement team within Project Management Office (PMO), assisting in implementing new scope process to improve project estimating accuracy (process adopted by Bank Solutions Group, as standard scope practice for SDLC projects)
- Tracked resources and monitored budget versus actual reporting using earned value management (EVM) techniques
- Provided program and project level reporting to stakeholders, including project dashboards and stoplight reporting
- Identified, tracked, and maintained projects’ inter-dependency, issues, risk, and resolution log, and managed escalations as appropriate, keeping projects’ on track and avoiding rework costs
- Led performance and security testing activities for all major development products, providing quality deliverables
- Recognized and respected by senior management for excellent leadership, problem-solving, communication, conflict management, and time-management skills
- Received 9 Fiserv Living Proof Awards from project sponsors and peers for project leadership, deployment process improvement, meeting client commitments, product delivery, and going above and beyond
Technical Project Leader
FIDELITY NATIONAL INFORMATION SERVICES (FIS)
01.2005 - 01.2008
- Worked in Business Analytics and Customer Support group to create new BI data warehousing products for various financial institutions clients
- Served as technical project leader, onsite-offshore liaison; senior extract, transform, and load (ETL) developer; and business analyst in various BI products development work
- Designed and architected data warehousing solutions, meeting client’s business needs
- Managed projects while coordinating with multiple internal departments and working on multiple projects concurrently
- Increased department efficiencies and cost savings in technical areas by using new tools available in market, and in non-technical areas by improving offshore processes
Business Intelligence Consultant
FUJITSU CONSULTING
01.2004 - 01.2005
- Delivered software solutions as Project Leader, Business Analyst, Lead ETL Developer, and Business Objects Reports Developer at client locations
- Key clients included: Village of Pleasant Praire, Towne Development, Harley Davidson
- Performed business requirement analysis by conducting in-person interviews with key stakeholders
- Planned, designed, and implemented data warehouse solutions for various clients
- Received excellent feedback from clients and provided significant value in technical architecture, solutions, and communicating solutions and value to clients
Project Leader
TATA CONSULTANCY SERVICES(TCS)
01.2000 - 01.2004
- Worked on multiple BI-ETL and Reporting projects for GE Healthcare and GE Energy Services Companies
- Executed hands-on technical work using Informatica, Teradata, and Oracle technologies
- Managed and coordinated onsite and offshore team; scheduled, planned, and led projects within budget, time, and scope by working closely with clients on delivery, business expectations, and negotiations
- Performed project quality management activities and attended Quality Audit meetings conducted by Quality Assurance team, ensuring projects met all organizational Quality standards
- Designed, developed, reviewed, tested, and implemented complex ETL jobs, as technical part of job
Education
MBA -
Marquette University
Milwaukee, WI06.2013
Bachelor of Engineering - Computer Technology
Nagpur University
India06.2000
Skills
- PMP Certified
- SAFe Release Train Engineer
- Cyber Information Security Manager Certified
- Certified Scrum Master
- Clarity
- MS Project
- MS Office
- SharePoint
- Rally
- ServiceNow
- Release Management
- Risk Management
Certification
Six Sigma Green Belt Trained, TCS, India
Timeline
Strategic Senior IT Project Manager
Truist
01.2018 - Current
Senior Project Manager (Consultant)
METLIFE
06.2017 - 12.2018
Project Manager Advisory / Project Manager IV
FISERV
02.2009 - 03.2017
Technical Project Leader
FIDELITY NATIONAL INFORMATION SERVICES (FIS)
01.2005 - 01.2008
Business Intelligence Consultant
FUJITSU CONSULTING
01.2004 - 01.2005
Project Leader
TATA CONSULTANCY SERVICES(TCS)
01.2000 - 01.2004
Six Sigma Green Belt Trained, TCS, India
MBA -
Marquette University
Bachelor of Engineering - Computer Technology
Nagpur University
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